Shared game pass ultimate charged on account twice

yes i am able to see both charges

Hi, in this case you can use the refund form as well.
Use the order number associated with the second transaction (the more recent) available in your order history
And include the order number for the first transaction in the description
Use the same categories "Billing error" and "duplicated charge"

Don't forget to be as detailed as possible

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this RAEDENWULF

Just to confirm, are you able to see both charges for the subscription in your Microsoft account order history?
https://account.microsoft.com/billing/orders

Or only one?
If it's only one and if you received both charges at the same time, you can try filling the refund form:
https://support.xbox.com/forms/request-a-refund

Under category select billing error and then duplicated charge for the same item

If you upgraded from Core to Ultimate, this is normal.

When you upgrade Game Pass, you have to pay for 1 month of Ultimate first. So you are technically charged twice, but both of these payments go towards your Game Pass subscription time.

Please reach back if you have further questions.

Just to be clear here, you have Game Pass Ultimate and not just Game Pass for PC right? Access to EA Play is only for the actual accounts that have purchased Game Pass Ultimate and is not a feature that can be shared amongst accounts.