Shadow of the Tomb Raider Definitive Edition sale Email Notification

You can try reaching out to Microsoft support and report this to them, just to verify if they can lower the price for you or share more accurate information.

Thank you, but that doesn't help me. I already own the other aforementioned games.

That's what I've been attempting but they don't make it easy or simple. Been waiting for a reply.

Hello Senator, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I was reviewing the Xbox.com website, and Shadow of the Tomb Raider isn't on sale at the moment.

As purexbox is not an official Microsoft website, it is not possible to confirm if the information is 100% true, however, I found a bit confusing the email you received.

In this situation, I recommend you try waiting up to 48 hours just to see if the game finally appears on sale, but just to let you know, the whole trilogy is on sale right now for almost $19-20.

Hello, the chat or callback option should appear depending on the category you select.

Additionally, if you see only the chat with gamer option, you can pick that one and ask them to put you in touch with an advocate.