Severe power brick(?) issue

Discus and support Severe power brick(?) issue in XBoX on Consoles to solve the problem; So around two weeks ago on Friday my Xbox One was working flawlessly. The next day however, I turned on my console and I now suddenly have what appears... Discussion in 'XBoX on Consoles' started by CryoDragon95, Oct 20, 2017.

  1. CryoDragon95
    CryoDragon95 Guest

    Severe power brick(?) issue


    So around two weeks ago on Friday my Xbox One was working flawlessly. The next day however, I turned on my console and I now suddenly have what appears to be a power brick issue. To put it simply, I am having issues with turning on the console.

    When I turn the plug outlet on, for about half a second the power brick's light is orange, then it turns white for about 6-8 seconds, and then it turns permanently orange again. When I try to turn on my console it will do things ranging from turning on then
    off immediately, turning on and making the powerup sound over and over before turning off again, or turning on, but with no image and sometimes turning off again after a while. I tried everything to get it to work, at least four different outlets, unplugging
    it for ten seconds, five minutes, an hour. I even tried using a hair dryer to blow dust out of the console and the power brick but it is still not working. I don't believe it is the outlets causing the problem as I have an Xbox 360 and using the same outlets
    work for that.

    So I bought a used Microsoft power brick from eBay, and when I tried to use it, the exact same issue occurs. Thinking it was just unsurprisingly faulty, I bought another power brick, this time brand new, but a third party one. But when I tried using that
    one, the same issue happened again!

    It wasn't until about half way through this infuriating problem that I began to suspect it might actually be the console. Are there any solutions to this issue? Or is it just the console itself and I will have to buy a new one? Just for reference, the Xbox
    One I have is around two years old, which I don't think is old enough but due to the tests I've tried I think that is most likely the cause of the problem here. Please help?

    :)
     
    CryoDragon95, Oct 20, 2017
    #1
  2. WaxierBoot19
    WaxierBoot19 Guest
    Power issue

    The power brick made a loud popping noise and then shut off. The power brick is yellow when it is plugged into the wall but if I plug it into the xbox there is no light on the power brick at all
     
    WaxierBoot19, Oct 20, 2017
    #2
  3. Power brick issue

    My power brick LED goes red whenever I plug in my wired Xbox controller. It doesn't get hot or go red at any other point. The controller worked fine on the Xbox before I used it on my PC. After I tried to plug it back in to the Xbox it no longer works with
    the Xbox. It still works on my PC. I tried everything I could think of to get it to work again to no avail. If I unplug the controller or everything and plug things back in it works, but if the controller is plugged back in as well the LED goes red. Checked
    for bent pins or shorting in the USB ports, but that bore no fruit either. I am still able to plug in my wireless controllers into the USB ports and they charge and work just fine. I even tried to plug in just the breakaway cable by itself and the light stays
    amber. But when I plugged the controller into the breakaway cable the LED immediately turned red. At a loss. Any help would be appreciated. I do understand that I may need to get a new controller, but there has to be something else that can resolve the issue.
     
    BahamutFire79, Oct 20, 2017
    #3
  4. schnurren Win User

    Xbox Game issues: Chicken errors

    Hello SgtZPepper,

    Does other games besides these two have online issues too?

    I would ask you if you can try to clear your XBox One caché and try again :

    1. Press and hold the power button on the front of the Xbox until it turns off completely.
    2. Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
    3. Plug in the power brick.
    4. Wait for the light on the power brick to change from white to orange.
    5. Turn the Xbox back on as you would normally.
  5. ZidaneRick Win User

    Performance issue on Xbox one x

    Hi LegendDolby1986,

    Can you please try the following as I suspect your cache might need clearing.

    1. Press and hold the power button on the front of the Xbox until it turns off completely.
    2. Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
    3. Plug in the power brick.
    4. Wait for the light on the power brick to change from white to orange.
    5. Turn the Xbox back on as you would normally.
    If you still have issues after this please reply here and I'll see if I can find any further things to try before engaging the support team.

    Thanks,

  6. Jaymo1978 Win User

    Game help

    Hmm... strange, I've seen several people mention the same type of issue with their BluRay app. Have you done a hard reset (hold power for 8 seconds, wait for a solid orange light on the power brick, then power back on)?
  7. SigmaTheDJ Win User

    Power Brick Issues

    There are some proper Microsoft power bricks on eBay, but the prices are quite high as there's not currently any other way to buy one.

    I agree with 989 though - the third party ones are to be avoided, as they're usually low quality and probably haven't gone through a lot of testing. Also, I believe that using one would void your console's warranty due to it being an unauthorised accessory.
    MS will not take responsibility if a dodgy third party PSU fries your machine.
  8. borocat1 Win User

    Power Brick Issues

    Same problem on my 360. A power surge wiped out the original brick, bought what I thought was a Microsoft brand replacement. It wasn't and now it overheats after 30ish minutes. Takes a couple of hours to cool down. Doesn't kill the power though. Says "reconnect
    controller" and the center green light on the console goes out. (Not batteries)
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Severe power brick(?) issue

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