Settings don't allow purchases.

Discus and support Settings don't allow purchases. in XBoX Games and Apps to solve the problem; I don't know if this is the right place to post this but I'm losing my mind. It says that my settings don't allow me to purchase things. I'm using the... Discussion in 'XBoX Games and Apps' started by ThaCerealBoy, Dec 30, 2015.

  1. ThaCerealBoy
    ThaCerealBoy Guest

    Settings don't allow purchases.


    I don't know if this is the right place to post this but I'm losing my mind. It says that my settings don't allow me to purchase things. I'm using the same account connected to my xbox 360. I could but things off the store on my 360 easily. When I go to
    the "Privacy & Online Safety" settings it doesn't allow me to change my settings to allow purchases. I'm not sure if this is because I need a parent account to do this. There is no parent account associated with the account. When adding a family members account
    into the "family", it said that my account was a parent as well as the new account, while there were no child accounts. What is going on?

    :)
     
    ThaCerealBoy, Dec 30, 2015
    #1
  2. balen01
    balen01 Guest
    CHANGE SETTINGS TO ALLOW PURCHASES

    Try changing your setting to another option and save it. The change it back to allow download content. This workked for me
     
    balen01, Dec 30, 2015
    #2
  3. Spartan549
    Spartan549 Guest
    CHANGE SETTINGS TO ALLOW PURCHASES

    parent has to change setting on my account from their account for xbox 360 AND xbox one even though we only have a 360. then it allowed purchases from mine.
     
    Spartan549, Dec 30, 2015
    #3
  4. HyruleBalverine Win User

    CHANGE SETTINGS TO ALLOW PURCHASES

    Sorry guys; if support says they are working on it, all there is left to do is wait.
  5. Spartan549 Win User

    CHANGE SETTINGS TO ALLOW PURCHASES

    parent has to change setting on my account from their account for xbox 360 AND xbox one even though we only have a 360. then it allowed purchases from mine.
  6. eG x Thee Elf Win User

    CHANGE SETTINGS TO ALLOW PURCHASES

    Deathviewed,

    It may not be the case here, but I know a lot of other cases I have seen on the chat already had it enabled for the Free and Paid apps on the only adult account on the console. The Support team in the Twitch feed last night said they are looking in to it
    to find out what is going on.
  7. Deathviewed Win User

    CHANGE SETTINGS TO ALLOW PURCHASES

    Could you relook at this DoorknobOfD00M:

    Purchase choices

    Xbox One enables the parent to control what kinds of apps each child may download from the Xbox store. The setting options are:

    Blocked (none)

    Free apps only

    Free or paid apps

    To change the default setting for your child:

    Press the Xbox button to return to the Home screen.

    Press the Menu button and select Settings (or select Settings on the Home screen).

    Select the family member’s account whose settings you want to change, and then select Custom privacy template.

    Change the Buy and download setting.

    Just checking on the process.
  8. InfertileOak80 Win User

    CHANGE SETTINGS TO ALLOW PURCHASES

    have the same problem xbox support says its a glitch in the system that they are working on to fix I was on the phone for two hours
Thema:

Settings don't allow purchases.

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