Setting up child account on XBox

Discus and support Setting up child account on XBox in XBoX Accessibility to solve the problem; So I've created a new Microsoft email account for my son, and then added an account to our XBox. But I'm having the following issues: * By default, if... Discussion in 'XBoX Accessibility' started by Oceanclub, Aug 16, 2023.

  1. Oceanclub
    Oceanclub Guest

    Setting up child account on XBox


    So I've created a new Microsoft email account for my son, and then added an account to our XBox. But I'm having the following issues:

    * By default, if I turn on the XBox, it logs into my account without any need for a password.

    * Completely counterintuitively, if I then switch to my son's account, it prompts me for a password.

    I obviously don't want him to (a) access my account since there's no time blocks or adult restrictions on it or (b) have to enter a long password every time we switch to it.

    (It really strikes me that not a lot of thought has gone into this.)

    How do I:

    1. Set up the XBox so it logs into his account by default on restart/bootup _without a need for a password_ (as happens with my account now)
    2. Configure my account so that it needs a PIN.

    3. Configure his account that no password is required if we switch to it.

    EDIT: OK for anyone else who needs to do this, here's what I did.

    1. Logged into son's account.

    2. Went to Settings > Account > Sign-in, security & PIN > Create my PIN.
    3. Set up a simple PIN for him.

    4. Set Change my sign-in & security preferences to only need a PIN.

    5. Switched to my account.

    6. Did steps for 2 to 4 for myself as well, with a different PIN.

    7. Can't remember this setting, but set it up so that there's no default account when you restart/reboot the console.

    :)
     
    Oceanclub, Aug 16, 2023
    #1
  2. Mister Mascot Win User

    Setting up child account

    Hey there TopMussel373457,

    It sounds like the parent account or the child account you're making is not set for the correct region. You'll need to ensure that the parent account is set to Canada, if it's not you can migrate the region using

    this guide    .

    If you're still seeing issues after doing that, you'll want to contact the chat/phone teams for some additional help. You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    Hope that helps!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  3. Katvrouw-[xboxvenue] Win User

    Setting up child account

    I'm dealing with this situation too, and having a lot of problems. I have verified that my region is set to Canada, and I already have a Canadian credit card on my account, so the only thing I can think of is that maybe my son's account that I am trying
    to approve somehow got set to US? The thing is, in order to be able to check or change any settings for his account, I have to approve it first! But I can't approve it if the system thinks he's in the US and wants a US credit card. So basically in order to
    approve it, I have to migrate it to Canada, but in order to migrate to Canada, I have to have approved it first!

    I checked the guide linked to in the reply and it was no help - it says that in order to migrate your account to a new region, you have to enter a credit card from the new region first! But the whole problem is that it won't let you enter a non-US credit
    card in the first place, so how could that possibly work?

    Maybe the best thing to do would be to just delete his account and create a new one - except I also can't delete it without approving it! And I can't just create a new one because it says his e-mail address is already being used by an existing account (i.e.
    the one it won't let me approve).

    This is incredibly frustrating... Surely there has to be some way to solve it?
  4. Katvrouw-[xboxvenue] Win User

    Setting up child account

    Update: I ended up just creating a new e-mail account for him and setting up a new account using that, so now he has a working account. But it would be really nice if there was a better way of handling these things, that didn't involve having to give up
    and keep track of an entirely separate e-mail account just to fix a region problem...
  5. melanie brown2 Win User

    Setting up child account on XBox

  6. XBF George L Win User

    i-pin으로 나이 인증과 계정 옵션을 성인으로 바꾸어도 게임 진입 로그인 시도시 0x8015DC0D 에러코드 송출 (I-pin to change the age authentication and accounting options to adults and 0x8015DC0D error codes when attempting to enter the game)

    Hello!

    Thanks for bringing this inquiry to our attention here on the forums. I understand you're having issues setting up your Settings on a child account is that correct? You will need to sign into an adult account that is a member of the same Microsoft Family
    as the child account to change the settings for the child account.
    Change your child’s Xbox privacy and online safety settings
Thema:

Setting up child account on XBox

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