Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...

Discus and support Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ... in XBoX on Consoles to solve the problem; It has her xbox live what can i do to get it back? 584e497c-66b9-405d-8405-2b639a529f10 Discussion in 'XBoX on Consoles' started by georgekerr1, Oct 14, 2018.

  1. georgekerr1
    georgekerr1 Guest

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...


    It has her xbox live

    what can i do to get it back?

    :)
     
    georgekerr1, Oct 14, 2018
    #1
  2. Vortimous
    Vortimous Guest
    Family account

    Okay, quick question. I had my primary account set up and my kids were playing marvel super heroes. They got a few levels in. Today I decided to set my son up with a childs account under mine or family account. My question is, it seems that if he is logged in under his name, all the progress they did in the marvel game is gone and they had to start over. Is this because it is a different account? Is there any way to transfer what was done under my account for that game to his account so they don't have to start over. If they do have to start over, will everything they do now be saved under his name and when he signs in his progress will be there? I am just trying to understand how it works. Can anyone shine some light on this for me...

    I was just going to let him sign in under my name, but since kinnect never recognized him, I figured lets get him his own account. My girl (she is 5) can just play under him.
     
    Vortimous, Oct 14, 2018
    #2
  3. Can’t message on x-box one

    can’t message from child’s account. Can from mind but not from his. Settings are set to allow for friends on multiplayer and messages
     
    sagebanjo762884, Oct 14, 2018
    #3
  4. XBF Leonzo G
    XBF Leonzo G Guest

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...

    Hello georgekerr1,

    Thank you for bringing this issue to our attention. We recommend checking the
    Microsoft Family
    section of the account. Once we determine that the accounts are tied together in a family, we can add both accounts to the Xbox. Are you settings up the family on an Xbox One or Xbox 360?
     
    XBF Leonzo G, Oct 14, 2018
    #4
  5. Ackis
    Ackis Guest
    Go to Settings -> Account -> Family Settings -> Manage Family Members

    Is her account listed there?
     
    Ackis, Nov 3, 2018
    #5
  6. XBF Leonzo G Win User

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under mines

    Hello georgekerr1,

    Thank you for bringing this issue to our attention. We recommend checking the
    Microsoft Family
    section of the account. Once we determine that the accounts are tied together in a family, we can add both accounts to the Xbox. Are you settings up the family on an Xbox One or Xbox 360?
  7. Ackis Win User

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under mines

    Go to Settings -> Account -> Family Settings -> Manage Family Members

    Is her account listed there?
  8. Saeleth Win User

    "Your account does not have the correct permission to access Xbox LIVE functionality".

    Hi there,

    Please make sure you are logged in under the parent account on this Xbox as you may potentially be on under a child account that does not have access. You can also check the permission in the system settings which should help to resolve the issue, please
    let us know if you need additional assistance!
  9. Jacyintha Win User

    Error Received While Trying To Change Online Safety Settings

    The adult settings would not be related to parental ids. Parental ids are required to administer over a "child account" - which is any account set up under the age of 18. If you have since turned 18, you should end up with the option to promote.
  10. ThisGameIsSucky Win User

    How can I shut my child's xbox off from my account

    I don't think you necessarily can without being logged in already on the console. If you have your Xbox paired with the Xbox App or Xbox SmartGlass (if that's even relevant anymore...) you may be able to do a remote turn off there.

    Child accounts or accounts added under a family on the console can have play timers set up on them in the settings menu if you're on the host/parent account for that family/child. Once that timer goes off it should immediately sign the account it was put
    on out, or something similar to that. If you look it up there should be a guide on Xbox.com
Thema:

Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...

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