Service Request Broken

Discus and support Service Request Broken in XBoX on Consoles to solve the problem; The Xbox series X controller is drifting after about 2 months, so I try to submit a service request but it says pending, but its been like this for a... Discussion in 'XBoX on Consoles' started by Nathan Law1, Dec 13, 2023.

  1. Nathan Law1
    Nathan Law1 Guest

    Service Request Broken


    The Xbox series X controller is drifting after about 2 months, so I try to submit a service request but it says pending, but its been like this for a week or so. What do I do now

    :)
     
    Nathan Law1, Dec 13, 2023
    #1
  2. Courtney Todd Win User

    Service Request Broken

    Hi Nathan L, my name is Courtney and I would be happy to help.

    I am very sorry that you are having this problem, since you mention that the repair order has been like this for 1 week, so I would like to know if you have tried deleting the Device and then adding it again with the serial number.

    Support: https://support.xbox.com/contact-us/

    If this does not solve the problem, and it still persists, it would be best to contact Support directly so they can provide you with better help, you can find the link at the top.

    I hope this information has been useful to you.

    Best regards,
    Courtney.
  3. jbkel Win User

    Xbox One will not boot can't request support

    Yes I have and no luck on the site. I reregistered the device and it still puts my through the same loop. Shows as registered but wont allow me to request service. I spent time with support and no luck. It is less expensive to request service online then
    by phone or chat but I can't online because it is broken.
  4. bowski477 Win User

    Joystick jerryrigged but controller still turns off

    It sounds like you may need to have your controller serviced or replaced. You can follow the instructions here to start your service request https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
  5. XsmkstarzX Win User

    Issue with Xbox One Controller buttons

    If you have an issue like that with a button being broken, and your controller is still under warranty you can request to get it serviced, but if you contact official support they can better assist you in this.
  6. xxxTIMBURYxxx Win User

    Controller elite 2

Thema:

Service Request Broken

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