Server Connection Issues Microsoft Bingo

ooGRACIEoo · Feb 20, 2019

For a week now, I have been getting the error message about not being able to connect to the Bingo server. Today, I get the same message and simply cannot connect, where other days after a few tries, I was able to connect. I checked to see if there was
an update to the game and there is not. I followed the trouble shooting guide and it didn't help either. I also haven't been able to watch the ads for free tickets and coins. It tells me that my purchase can't be completed and to try again later. Funny thing
is, it's FREE, so there is no purchase. The daily log in prizes will reset back to day 1, which stinks. Obviously this is an ongoing issue from the reviews and community boards I have been reading. It would be groovy if this issue could be resolved in a timely
manner. I have tried the other Microsoft games I have downloaded on my computer and they play just fine. Please get this issue resolved before I boycott all Microsoft games, both free and those that cost money to download.

:)

LausDomini

I thought something was wrong with my connection as well. I chatted with Microsoft Support this afternoon and was assured that there is no server issue for Microsoft Bingo. Uhh, I think there is!

XBF George L

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you are having trouble with some features in your Bingo game is that correct? I recommend you take this situation to the

Microsoft Casual Games Community post in there comments section and see if a member of the community or the Casual Games Support team can give you a bit more insight to the situation. Hope this helps!

ooGRACIEoo

Try contacting
Xbox Support to see if they know of anything that is going on with those servers.

Xbox Support dude says all servers are up and running. They referred me to contact the maker of the game and explain the issue to them. This is a huge runaround with both sides trying to pass the buck to each other instead of attempting to fix the issue,
which loads of people are having. Thanks for trying to help.

{Parity}

Try contacting
Xbox Support to see if they know of anything that is going on with those servers.

XBF Leslie D

Hi VRML3d!

I'm sorry to hear that's been going on for a while. Is there any steps that have been done to troubleshoot the game?

I would suggest to take a look at our article
Microsoft Bingo: A Helpful FAQ and Troubleshooting Guide.

We also have Microsoft Casual Games article on

'I'm having a problem playing my game. How do I fix it?'

Hope this helps!

Server Connection Issues Microsoft Bingo