Serious system software bug or bug with bluray player app

Discus and support Serious system software bug or bug with bluray player app in XBoX on Consoles to solve the problem; hi I have been told that by Xbox customer support that this is the only way to report a software bug with the Xbox one S console and the latest system... Discussion in 'XBoX on Consoles' started by Kevin28121964, Dec 8, 2017.

  1. Kevin28121964
    Kevin28121964 Guest

    Serious system software bug or bug with bluray player app


    hi

    I have been told that by Xbox customer support that this is the only way to report a software bug with the Xbox one S console and the latest system software release.

    3D bluray playback is not working fully after latest software updates this is a repeatable software bug on at least 4 Xbox one S consoles that I have access too.

    The 3D playback can be corrected by temporarily disabiling 4K video output from the system settings menu.

    This serious software bug only started to happen after the latest system software update after the Xbox one X was released.

    Can you please get your software team to fix and issue a software update ASAP

    Thanks

    :)
     
    Kevin28121964, Dec 8, 2017
    #1
  2. ih8lag
    ih8lag Guest
    Blu-ray issues on One S

    Interesting! And the Blu-Ray is a UHD disc?
     
    ih8lag, Dec 8, 2017
    #2
  3. Windows10XboxOne
    Windows10XboxOne Guest
    Are we being Up-Dated to Death?

    [quote user="ChickinOnaChain"]

    I always wonder what it's updating.

    [/quote]A game update takes care of bugs/glitches online or offline with patches or preps the game for new dlc. A system update typically adds new features, updates anti-piracy software, and may fix bugs.
     
    Windows10XboxOne, Dec 8, 2017
    #3
  4. PUNCHY WEEZEL
    PUNCHY WEEZEL Guest

    Serious system software bug or bug with bluray player app

    I am having this problem too,I have the one x and 3ds were playing fine at first then just stopped after update, I reported it to Microsoft a week ago and was told to report it via the app,which I done but it’s still not working so looks like they’re not
    listening to us
     
    PUNCHY WEEZEL, Dec 9, 2017
    #4
  5. Micro666
    Micro666 Guest
    Micro666, Nov 1, 2018
    #5
  6. PUNCHY WEEZEL Win User

    Serious system software bug or bug with bluray player app

    I am having this problem too,I have the one x and 3ds were playing fine at first then just stopped after update, I reported it to Microsoft a week ago and was told to report it via the app,which I done but it’s still not working so looks like they’re not
    listening to us
  7. Micro666 Win User

    Serious system software bug or bug with bluray player app

  8. ih8lag Win User

    Blu-ray issues on One S

    If that is the case there is a bug in the software because that is the way my console is configured and the bluray app is still up scaling I have attached 1 picture of the dashboard showing resolution of 1080p and another of Ninja Turtles in regular bluray
    showing a resolution of 4k not 1080p
    Interesting! And the Blu-Ray is a UHD disc?
  9. ih8lag Win User

    Blu-ray issues on One S

    If that is the case there is a bug in the software because that is the way my console is configured and the bluray app is still up scaling I have attached 1 picture of the dashboard showing resolution of 1080p and another of Ninja Turtles in regular bluray
    showing a resolution of 4k not 1080p

    Interesting! And the Blu-Ray is a UHD disc?
    No it is a regular blu ray with the settings on the xbox it should not upscale but it is.
  10. SSSuperduckie Win User

    HEADSET CHAT MIXER MALFUNCTION

    No, that's not how it works, its a bug in the Xbox system software.
Thema:

Serious system software bug or bug with bluray player app

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