Series X - Xbox Live issues, nonexistent error code

Hello, my Series X has an intermittent issue (ongoing probably a year or more at this point) where it refuses to connect to Xbox Live servers at all but is connected to the internet just fine (updates games completely fine signed out). I’m unable to login to any saved Xbox account or create/log in any new ones when the console isn’t connected to servers and I get error code 0xCFFFFC16 every-time I try to log in.

My “Global Device ID” in system console info also displays “ (not available) “ whenever I am unable to log in. OSU, soft and hard resets have been done to no avail. DNS codes temporarily solve it sometimes (and other times the DNS codes refuse to work also). My console is essentially a paperweight when it does not work and I can’t figure out why sometimes it works and other times it does not. I’m hesitant to send it back to Microsoft since I have a halo edition and it would get inevitably replaced with a regular edition.

I’m having a hard time figuring out if this is something software or hardware related? The console has been tested on a plethora of different home and mobile networks, and even at different locations. The issue is strictly related to this series X. Any help would be appreciated, Thank you

submitted by /u/ApocalypseCanada
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