Series x shut off while playing AC and won’t turn on left it off for a few hours and...

My xbox one x shuts off every time i land at the grotto and go into the wind tunnel but it does not say it over heated it says “this xbox is made to shut off after a little while” but the first time i experienced this issue was at a different time i was
playing my third hour i landed at the grotto then my console just shut off and it was 5:55 then the next day i land at the grotto agian at 3:30 it just shut off and this was my first hour

My console is the Xbox series X. My controller stopped working last night while I was playing a game and it said reconnect controller but it was still on. I’ve tried holding the pairing button but nothing happened. I’ve tried taking it out of range of my Xbox to see if it would shut off. I’ve tried restarting and unplugging my Xbox. But my elite controller still has the light on and won’t do anything. Even the button to change paddle presets isn’t turning those lights on.

Thanks for your reply!

I had shut off my Series X last night to come back to the issue today, and it turns out that’s all that was needed to resolve the error. Figures turning it off and back on again was the solution

Thanks again!

The problem is happening when I first start the xbox one x after it has been off overnight or during the day . I will play for a few hours, properly shut unit off and when I come back several hours later and turn it on from either the controller or the
console, it comes on briefly and then shuts back off. when I press the button again, it starts and comes on as if the power had been disconnected (cold boot screen comes up if that is what it is called). It is not an overheat issue. My controller is plugged
into the unit and has been also disconnecting. Not sure if either are related.

I'm experiencing the same issues. My system was working fine for the first few weeks but when I start playing it today, it keeps shutting off. Every time I'm 5 minutes into the game the system will shut off. And there would be a few times when after it shuts
off, I will turn it back on and it will shut off a second later. It will do this like 5 times until it turns completely on. I hardly was playing my Xbox one. I probably played it 10 times since I bought it.