Series X (Open NAT) multiplayer not working.

Hello AbstractZen,



We are glad to know that everything is working now. In that case, we will be closing this thread now.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

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Kind regards,



Xbox Forum Moderator

Microsoft Community

"Try to reset the console and keep games and Apps"

This did it for me! I completely forgot that this was even an option on the Xbox.

Thank you so much Geri!

Thank you so much for responding, Geri.

1. Have tried connecting the console without using any additional routers besides the equipment they received from AT&T? As some ISPs do not support some routers, that could be the issue.



Yes I have. I disconnected every single device from the gateway except for my Xbox and still had the exact same scenario of everything working online, but games not be able to connect when attempting multiplayer (both with port forwarding and IP pass through).

2. Have you contacted AT&T to ask for help or ask if the equipment is supported?

I have not. I like to try and solve things on my own and learn as much as I can before asking for help, although I am almost desperate enough to try this. lol

3. Were there connectivity issues with their previous ISP? Or did this specific issue happen when they switched to AT&T?

We moved to a new house a few towns over that our previous service provider does not cover. I have heard good things about AT&T fiber, so signed up for that.

"Try to reset the console and keep games and Apps"

I will try this right now and post the results.

Hello AbstractZen,

We appreciate you for bringing this up to Xbox Community Forum.

We understand that you are having issue on your multiplayer on Xbox Series X. As per description,

you are in trouble with Open NAT. Let us check on this together and sort this out. We will do to the best in our capability to assist you with your concern and help you back to gaming.

For us to sort out the accurate resolution allow us to ask more details and ask you to do some steps to fix your issue.

1. Have tried connecting the console without using any additional routers besides the equipment they received from AT&T? As some ISPs do not support some routers, that could be the issue.
   
2. Have you contacted AT&T to ask for help or ask if the equipment is supported?
   
3. Were there connectivity issues with their previous ISP? Or did this specific issue happen when they switched to AT&T?
   

We also suggest checking on this support article Troubleshoot NAT errors and multiplayer game issues and contact AT&T and Netgear for support on the product.

Try to reset the console and keep games and Apps, and see if that fixes the problem. If the consoles connect fine after trying those suggestions, then it's the equipment and not the console has the issue.

We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.

Have a great day ahead.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Series X.

Internet connections is fine.

I have tried everything.

If it helps it won't test multiplayer, Nat (but is open)

just says there is a problem but no error codes.

Is not connected to Xboxnetwork. Has been before previously with no issues.