Series x green screen crash help please

Richrjs · Nov 25, 2022

I've had green screen crash on fifa 22 a couple of times but mostly on modern warfare, I've reset the console from settings a few times which prolongs time between crashes, I've reinstalled the game a few times but generally it's unplayable. I never had this problem at the start used to play most weekends no problem. I purchased mw2 and had the same problem, once warzone 2 was released I had a good couple of hours on that but eventually it crashed, I've started using the reset from power up using bind and eject, at one point I got a good 6 hours of gameplay over 2 days before a crash but since then I'm lucky to get more that 10 minutes! Is there anything else I can try or is it time for me to fork out for an out of warranty repair!? Note I also play pubg, apex legends and have played around 15 games from game pass, none of which have ever crashed

:)

Richrjs

It crashed after 15 minutes, I choose to keep games when resetting, I suppose the next step would be to remove everything... and if that does not work is there anything else I can try?

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If that didn't work we may need to reset the console. You've mentioned that you reset the console. Did you choose keep my games and apps or remove everything?

Francia J.

Yes, that will be the next resort and if that still didn't work, we may need get the console repaired.

sterlingbush1

My series x goes green screen and crashes on 2k22 online play only, no other game. Can yall please fix this I have notified 2k and Microsoft and it has been a month and still this happens.

Alexschwarga

I just uninstalled the game and I am reinstalling it now.

Series x green screen crash help please