Series x contoller buttons not working after update. Ideas on how to fix

Discus and support Series x contoller buttons not working after update. Ideas on how to fix in XBoX on Consoles to solve the problem; My controller that came with the series x consol has an issue. It has just had an update, i've force restarted it lots of times and plugged it into the... Discussion in 'XBoX on Consoles' started by Liam coate, Nov 10, 2022.

  1. Liam coate
    Liam coate Guest

    Series x contoller buttons not working after update. Ideas on how to fix


    My controller that came with the series x consol has an issue. It has just had an update, i've force restarted it lots of times and plugged it into the consol quite a few times. But it still has the same problem: Left and Right triggers work, left and right sticks work and the Xbox button works but, A,B,X,Y the D-pad,LB,RB, upload video, Options, Menu and controller sync buttons are all not working. Any Ideas on how to fix?

    :)
     
    Liam coate, Nov 10, 2022
    #1
  2. Dérek Augusto Win User

    Series x contoller buttons not working after update. Ideas on how to fix

    I'm sorry about that, Liam.

    The product has repair yes, normally a specialized technician can identify the error and solve it without major problems
  3. Liam coate Win User

    Series x contoller buttons not working after update. Ideas on how to fix

    Thanks for the reply but unfortunately i have already done this
  4. JosefLBohorquez Win User

    Series x contoller buttons not working after update. Ideas on how to fix

  5. Dérek Augusto Win User

    Series x contoller buttons not working after update. Ideas on how to fix

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Liam, when a control stops working some buttons, it means that its board is damaged, friend

    In that case, the only way would be to trigger the repair of it, if it is still available.

    Below is the official procedure for triggering the repair

    Click on this link, if your console appears in your account click on it or register it.

    After clicking on it, go to ''online service''. In the category put ''accessories'' and next to ''standard control'' and fill in the form with your data.

    https://support.xbox.com/en-us/help/hardware-ne...

    I remain at your disposal if you have any further questions.
  6. Liam coate Win User

    Series x contoller buttons not working after update. Ideas on how to fix

    Thanks for your reply, Unfortunately My Warranty has ran out and i can't afford a new controller, i am handy with a soldering iron tho if there is a possible fix and part? Or can i pay for it to be repaired?

    It's a shame these controllers are so porrly made and are not cheep.
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Series x contoller buttons not working after update. Ideas on how to fix

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