Series X broke. Opened a repair order 11 days ago and still no sign of a shipping label. No...

Discus and support Series X broke. Opened a repair order 11 days ago and still no sign of a shipping label. No... in XBoX on Windows to solve the problem; As stated, my Series X suddenly stopped working a week ago. I opened a repair order and was told to expect a shipping label 24-48 hours. A week later,... Discussion in 'XBoX on Windows' started by ArashiKageTaro, Dec 2, 2022.

  1. ArashiKageTaro
    ArashiKageTaro Guest

    Series X broke. Opened a repair order 11 days ago and still no sign of a shipping label. No...


    As stated, my Series X suddenly stopped working a week ago. I opened a repair order and was told to expect a shipping label 24-48 hours. A week later, nothing! I cannot for whatever reason seem to get a callback from Xbox support. Idk why? I tried multiple times, and am locked at 3 attempts a day. Even had a friend try by using my # with their account. NOTHING! I reached out to Xbox Support on Twitter and they asked me my # and email so they can "escalate it to one of their teams." This was 4 days ago now. I keep getting the runaround there. All I want is my Xbox repaired. I already paid $10 for expedited shipping but cannot get a shipping label, hence I cannot ship it to Microsoft for repairs. I've checked over and over the devices page for anything resembling a shipping label and again, NOTHING!!!!

    Please help! This is ridiculous and unprofessional.

    :)
     
    ArashiKageTaro, Dec 2, 2022
    #1
  2. XBF - Hayabusa Win User

    Series X broke. Opened a repair order 11 days ago and still no sign of a shipping label. No help from support.

    Hello ArashiKageTaro,

    Thanks for posting in the forms. One of my colleagues has reached out to you in a Private message to get more information to help you with this situation. You can get there by clicking the little
    [​IMG]
     icon located on the top right, or under your profile where it should say
    [​IMG]


    Please respond so we can assist you.

    Thanks,

    Hayabusa
  3. JadenJaguars19 Win User

    Xbox series x

    My microsoft order for my Xbox series x still says pending but the icons have changed to a box that I think means shipping or being labeled. Should I be worried?
    Same here bro also got express shipping prayers
  4. EzequielNeves19 Win User

    Repair order shipping label

    Hello
    My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. I am very sorry for your problem, but I believe you need to contact Xbox support to be able to print the shipment, if you have already entered your order it is easier. I'm sending you the link where you get all kinds of information you need to send your product to support, you can also click on the option in green on the right hand side written contact us so you can contact Microsoft support.

    https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced
  5. Pakmilli Win User

    Xbox Series X will freeze and shut off when trying to play certain games

    mine too for 4 **** days i cant even get the shipping label to show so i can print it and send it for repair i cant call anyone im stuck with a useless xbox series x

    anyone maybe has ahf the same problem?
  6. LoneWolfe OO7 Win User

    Xbox must be returned for repair

    I didn't get a shipping label to return my Kinect for repair ,I got a order receipt but on label for FedEx
Thema:

Series X broke. Opened a repair order 11 days ago and still no sign of a shipping label. No...

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