Series X black screen pixelation

TimboBaggins · Feb 11, 2023

HELP!!

I purchased a refurbished series x from Microsoft and so far modern warfare 2 and red dead redemption 2 both have weird bugs that make them unplayable. Modern warfare had flashing lights all over the screen and today rdr2 has a similar effect but is black dots followed quickly by a creeping black pixel that covers the entire screen EXCEPT the mini map, the sound still plays??

I've tried 2 different hdmi cables and 2 different hdmi ports of my TV but it keeps happening, sometimes it takes a few minutes other times 15 minutes+

My xbox is connected directly to my LG oled so shouldn't be a handshake problem, I'm guessing it's a problem with the xbox itself as the black creeps in behind the character not just covering the entire screen at once.

Any ideas????

:)

Rostom L

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Did it just happen recently?

Please be informed that there are known issues at the moment. It's affecting Games & Gaming. You may have problems playing your digital games right now. I suggest to wait and monitor the status of the issue.
Kindly refer to this link here https://support.xbox.com/xbox-live-status

Banshee2014x

I am having a weird pixel problem On dashboard the far right lower corner has one green pixel that should be black.. It is always on dashboard. And on nba 2k 2014 some screens have the outside edge lines with the wrong color pixels also...

Yanyannnn

Hello UnloosedSkink48,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're having trouble connecting your Xbox Series X to your Google Pixel 6 hotspot. Here are some troubleshooting steps you can try:

1. Restart your Xbox Series X and your Google Pixel 6.

2. Make sure that your Google Pixel 6 hotspot is turned on and that it is discoverable by other devices.

3. Check that your Xbox Series X is within range of your Google Pixel 6 hotspot.

4. Try forgetting the network on your Xbox Series X and then reconnecting to it.

5. Check that your Google Pixel 6 hotspot is set to allow other devices to connect to it.

6. Try changing the security settings on your Google Pixel 6 hotspot to WPA or WEP and see if that helps.

7. If none of the above steps work, try contacting Xbox support for further assistance.

If you continue to experience issues, please let me know and I can assist you further.

YanYannn
Microsoft Community Moderator

KurtisMiddleton

Same here.

Series X. I can't even get into the game. As soon as I try and launch a new game from the title screen I get a black screen and the loading icon freezes. So frustrating.

TrueNubin

ok so mines slightly different to everyone elses, i put the xbox on it stays on the green screen for like 5-10 mins, i then get pixelated snow for a second then the screen goes black...

Series X black screen pixelation