series x and tv both trying to auto-detect audio and i can't choose dolby digital +

Good afternoon,

Currently, due to the nature of the problem, the ask for folks is to continue to submit bug reports while the issue is still being investigated.

Stay safe.

Interesting post, thank you for trying and posting your findings.

I've had the audio delay issue for years and tried everything. I had the nu8000 Samsung TV before and recently got the qn90b and the issue is still present.

My set up is, Xbox series x > qn90b > onkyo 676.

If I do 5.1, stereo uncompressed, mono, there's no delay. There is only an audio delay with dolby atmos for home theatre option.

Your suggestion does not work on my end however, because the only way I can set the qn90b to pass-through is if I unselect the dolby atmos option under it, which allows me to change audio output format from auto or pcm, to pass-through but when I do that, the Xbox series x no longer detects my set up as dolby 5.1/7.1/atmls capable and says not supported so I can't even force the Xbox to output atmos.

As for the qn90b audio delay option, it's already at 0, and the delay is very noticeable in shooter games, but especially while watching movie.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

Make sure your TV and AVR are compatible with Dolby Atmos: Both your TV and AVR need to support Dolby Atmos in order for the feature to work properly. Check the manufacturer's website to verify that your TV and AVR support Dolby Atmos.

Check the audio settings on your TV and AVR: Make sure that both your TV and AVR are set to the correct audio output mode for Dolby Atmos. For example, on your TV, you may need to set the audio output to "Bitstream" or "Dolby Digital Plus." On your AVR, you may need to set the audio input to "Dolby Digital Plus" or "Dolby Atmos."

Check for updates: Make sure that your TV, AVR, and Xbox are all up to date with the latest software. You may be able to check for updates in the settings menu of each device.

Check the audio settings on your Xbox: Go to the settings menu on your Xbox and select "Display & sound," then choose "Audio output." Make sure that "Dolby Atmos" is selected as the audio format and that "Audio passthrough" is enabled.

Try a different HDMI port: If you're using an HDMI splitter or switch, try connecting your Xbox directly to your TV or AVR to see if the issue persists. If the issue is resolved when using a different HDMI port, there may be an issue with the splitter or switch.

Sure Geri, thanks for the reply. As an update, I ran further tests with Xbox support via phone this morning. Long post, but....

Results as follows:

Connection path - Series X > HDMI 2.1 cable > Samsung QN85B HDMI port 4 > QN85B eARC port (2.0b spec) >HDMI 2.1 cable > HW-Q700A eARC port (2.0b marketed as 2.1 48gbps port)

Enabling game mode results in Xbox detecting capability for DD 5.1 (COMPRESSED), Stereo Uncompressed and Atmos. Enabling/disabling game surround sound option in TV game mode settings causes no detection change. Disabling game mode entirely allows detection of 5.1 uncompressed audio capability by Xbox. No lag, no drop out. Crisp and clear audio. However this also disables Auto HDR recognition by TV, even if 4:2:2 check box is enabled in video settings. Games with built in HDR do initiate QMS in TV for HDR mode. As previously noted, in 1 of 20 attempts at cycling CEC on Series X I did get a positive pull for 7.1 uncompressed, but it disabled as soon as I opened a streaming video app.

When switching display mode from auto detect to HDMI in Xbox video settings, Xbox loses positive detection for 4K 60/120, HDR and VRR (I'm aware this is a known issue) however I gain positive detection on additional audio formats the HW-Q700A is capable of. (Dolby Atmos, Dolby Digital 5.1,

5.1 uncompressed, 7.1 uncompressed and DTS/DTS:X)

Connection Path: Series X > HDMI 2.1 cable > HW-Q700A > HDMI 2.1 cable > QN85B eARC port (HDMI 2.0B) maintained all correct audio detection, lost 120hz green light but oddly VRR remained active. Inadequate time to test actual framerate output in practice.

Xbox series X currently removed from outsider program builds for testing. Video settings enabled : 4k, HDR 10, Auto HDR, 50hz and 24 hz. Display mode auto detect, 10 bit color with profile set as PC RGB. Switching to any combination of 8bit, 10bit, 12bit, standard and/PC RGB makes no difference in settings detection, but set as is produces marked changes when setting TV color profile to bt.2020.

Maybe a whole bunch of nonsense, maybe something I'm missing. I don't know.

Hello NewBlacksmurf,

Yeah all those options are there, but they effect the whole console and locks it to that choice, so if you select stereo and play a game or watch TV that has a Dolby digital signal, the console doesn't switch to DD its stays on stereo.

For some reason the xb1 doesn't seem to auto detect the audio signal, if that's the case then an option to select just the TV audio compression would be useful (similar to the 50hz for TV under the troubleshooting video option).