Series S won't control volume on Onkyo receiver anymore

Nigel Jordan · May 26, 2023

As of the last few weeks, probably since the console update, my Series S will no longer adjust the volume on my Onkyo TX-NR686 receiver, which it had been doing just fine until a few weeks ago. Is there any current way to solve this? It's bad enough that the Series S won't turn on my tv (even though our XBox One did), but using a bunch of different remotes to control this has gotten ridiculous, especially with having to have the doors to the entertainment center open now.

We are using an IR repeater/blaster, and it worked just fine until the update.

:)

Jonny306

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

For any device to control your TV and any device connected to it, you need to have the Xbox plugged into the HDMI ARC port.

Please make sure it's plugged into that port on your TV.

burtonjeeplj

George,

its the volume not from the tv but the onkyo receiver I have connected.

WillSmithVXR

Seems to me like your Onkyo Receiver is the problem. Start a warranty claim with them.

Connected devices won't kill an AV receiver and Onkyo are well known for shutting down after a few seconds.

Buy cheap buy twice.

georgekaplin1973

Does the order of devices added dictate which device the xbox controls by default. I want my receiver to control volume but the xbox sends volume commands to the tv. I did add the tv first since it was part of the setup routine. I have to go back in and
add the receiver afterwards. It does control both. Ie it turns them all on or off, but it won't send the volume up command to the receiver.

D DUB NASTY

Tried those ideas. The issue is, it turns the receiver on and then off immediately, once its on all the volume controls work and it will also power off fine. If I uncheck the turn receiver off box in settings, it turns on the receiver without turning it
off again, but then it will not power it off. Very strange. My model number is ONKYO TX-SV414PRO, but it only lists the non pro model. I think it's an issue with connect sending out a double blast at startup.

Series S won't control volume on Onkyo receiver anymore