Series S died and asked to pay $250 to get it fixed

Discus and support Series S died and asked to pay $250 to get it fixed in XBoX on Consoles to solve the problem; Hi Xbox Community, I bought my Xbox Series S in November 2020 and I do not use it that often ( around 1 hour each week). Recently, I updated my Xbox... Discussion in 'XBoX on Consoles' started by Jatin Arora1, Nov 24, 2022.

  1. Jatin Arora1
    Jatin Arora1 Guest

    Series S died and asked to pay $250 to get it fixed


    Hi Xbox Community,

    I bought my Xbox Series S in November 2020 and I do not use it that often ( around 1 hour each week). Recently, I updated my Xbox and continued to play a game and turned it off. The next day it would not turn on at all. The Xbox logo does not even light up and I did tried to power cycle it. Additionally, I also tried different wall outlets and another Xbox power cord but none of these fixes worked. I got in touch with customer service and they just asked me to pay CAD $250 for a $380 console to get it fixed. On searching the web the issue seems to be the power brick inside it. Which makes me wonder isn't power brick rated for certain usage ? Is it that weak that it gave up for such a small amount of usage. I am just infuriated how a power brick which I hope they would have tested for much more excessive usage just died. Does any one else had face any similar issue ?

    Thanks.

    :)
     
    Jatin Arora1, Nov 24, 2022
    #1
  2. Kathy A. Win User

    Series S died and asked to pay $250 to get it fixed

    Hello Jatin Arora1,

    We hope you are doing well. Thank you for posting in Xbox Forums.

    Based on your description, you are having issues with your Xbox Series S not turning on. We understand that you are weighing things out between two options you have. We believe that you can choose what is best for your budget.

    Two options you can choose from:

    • Contact a local technician to get your Xbox device checked and fix. However, Microsoft will not do the repair of that device in the future because was already tempered.
    • Contact Microsoft Support to get your Xbox device serviced for CAD $253.95. Source: Getting your Xbox device serviced | Xbox Support


      [​IMG]

    If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. xXBOXxOne Win User

    Anyone agree ??

    yup, that's why Im getting ready to sell mine, all 38 Hard Copy Games & my 1.5 year old 250 gig s-series for $300
  4. Obsessive Power Win User

    Who is ready for tomorrow!?

    I managed to order a Series S. šŸ˜ But for only Ā£250 I could always upgrade it later.
  5. graxix Win User

    Xbox series s/x ssd compared to 3rd party hd,S/ssd,s

    I tuned out awhile ago with xbox updates. With peeps thinking series S will be free and series X will be 800 and everything in between. Now that we have prices. S,s 300$ + estimated 250$ for storage = A 550$ 1tb, ish xbox makes the big brother S,x
    a no brainer for me. Still need atleast a extra 1tb of space to avoid unistalling. Hopeing to avoid having a huge discrepancy in storage speeds. Since thats not really an option. Ill hold for actual pricing on official ssd,s. Size being the real issue. 250$
    for 1tb ill assume. 500g impossible, wishful thinking a 2tb for 250 then iam back in the race. Still got few months so ill hold. Even out of the gate at 250 they will be 200 in no time. Assuming
  6. Pixel Smash 93 Win User

    £250 MW3 Headset...how much of a CoD fan are you!

    Ahhhh Which Muppet would pay Ā£ 250 for that.

    Opps :S

    Can stick a Cod logo on a cupcake and sell it for a tenner.

    A holes.
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Series S died and asked to pay $250 to get it fixed

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