Series S cant login to profile, says error login to account.live.com, did that but didn’t work

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Ok tried my sons login and it did the same thing and no it doesn't show any error codes just in the corner it say xbox games signing in with the warning of cant login please login and restart app.

On Xbox Series S, wanted to play Alice Madness Returns off Xbox game pass which is meant to be backwards compatible, but have this error 80151103.

So the game wont start and I only get to see the welcome/ start screen and says it needs a profile/ login.

Tried various so called fixes but nothing works, fails on downloading profile.

If I am on Series S should it not use my profile anyway and just start?

there is no error only cant login to live and is not a network problem is the gamertag or profile that doesnt work, yesterday i did the all the troubleshooting with a xbox support agent for 2 hours and if the network didnt work why i can download any other
gamertag except mine.