Series S cant login to profile, says error login to account.live.com, did that but didn’t work

Discus and support Series S cant login to profile, says error login to account.live.com, did that but didn’t work in XBoX Accessibility to solve the problem; Just got my kids a series s for Xmas. Added my old Xbox account from my 360 days and then created them a profile to use. After a few days of playing it... Discussion in 'XBoX Accessibility' started by AngryAtMicrosoftDad, Dec 30, 2022.

  1. Series S cant login to profile, says error login to account.live.com, did that but didn’t work


    Just got my kids a series s for Xmas. Added my old Xbox account from my 360 days and then created them a profile to use. After a few days of playing it wouldn’t let them login to their profile and said to go to account.live.com to fix the error. It said smthn about violating terms of service (they play Minecraft…. Offline….) so I did the security code to unlock it and I can login on the site but it still gives me the error on the series s! I’m seriously pissed because trying to chat with someone says my issue isn’t supported by phone call or chat so that’s really cool. I paid for the system and ultimate but I’m not allowed to get help? Can anyone on here help me? All the help says on Xbox site just says to do the security code…….

    :)
     
    AngryAtMicrosoftDad, Dec 30, 2022
    #1
  2. Kathy A. Win User

    Series S cant login to profile, says error login to account.live.com, did that but didn’t work

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  3. Kathy A. Win User

    Series S cant login to profile, says error login to account.live.com, did that but didn’t work

    Hello,



    Hope you are doing well. Thanks for posting to the Microsoft Community.



    First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



    Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



    We look forward to your reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. evilkrum Win User

    wont connect to my login

    Ok tried my sons login and it did the same thing and no it doesn't show any error codes just in the corner it say xbox games signing in with the warning of cant login please login and restart app.
  5. Zeplini Win User

    Xbox Login Problem error code 80151103

    On Xbox Series S, wanted to play Alice Madness Returns off Xbox game pass which is meant to be backwards compatible, but have this error 80151103.

    So the game wont start and I only get to see the welcome/ start screen and says it needs a profile/ login.

    Tried various so called fixes but nothing works, fails on downloading profile.

    If I am on Series S should it not use my profile anyway and just start?
  6. Kshiito87 Win User

    GAMERTAG PROBlEM

    there is no error only cant login to live and is not a network problem is the gamertag or profile that doesnt work, yesterday i did the all the troubleshooting with a xbox support agent for 2 hours and if the network didnt work why i can download any other
    gamertag except mine.
Thema:

Series S cant login to profile, says error login to account.live.com, did that but didn’t work

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