Series S cannot connect to any multiplayer

Series S/X games cannot be played from a hard drive connected via USB. Series S/X games can only be played from the internal drive or the official expansion cards that attach directly in the back of the console. Again, no USB connected drives can play Series S/X games.

Hey there Lamb106,

Sorry to hear about the network performance. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

• Download Speed
• Upload Speed
• Latency
• Packet Loss %
• Wireless Strength (if applicable)
• Modem Manufacturer
• Router Manufacturer (if being used) as well as the model number

That information will help us determine the next best steps. Thanks!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

The Xbox 360 cannot connect to the Xbox app, only the Xbox One and Series X|S consoles can do that.

basically as you are on the series s then all the games will auto to series s version if available, you cannot change this.

Is 250V supply ok for series s?

The Series S along with the Series X is multi-voltage which it means it works anywhere around the world.

Is there any battery in series s (like Nintendo switch)?

The Series S only works from a mains supply. It does not contain a battery. It must also be connected to a TV or Monitor.