Series 2 controller dead in 3 months. No buttons bumper or triggers. It will power on but...

Hi there Debbie, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to read that you're experiencing this issue with your Elite Series 2 controller.

In this situation, it will be necessary for you to create a service order for your Elite Series 2 controller using its warranty since if you purchased it in December, it should still be under warranty.

To do so, please follow the procedure below:

1. If you haven't already, please register your controller with its serial number by visiting the link below and using the "Add a device" button:

https://account.microsoft.com/devices

2. On your controller, click on the "Info & Support" option, and then select "Start order". Provide the requested information to complete the service order request.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

I found one. Chime in if this does not match with what you know.

Xbox One controller layout

Combat

Left Stick - Movement

Right Stick - Aim

Left Stick press - Tactical Power

Right bumper button - Class Mechanic

Right Trigger - At Will 1

Left Trigger - At Will 2

X button - Encounter 1

Y button - Encounter 2

B button - Encounter 3

Left bumper button + X button - Daily 1

Left bumper button + Y button - Daily 2

Left bumper button + B button - Artifact

Non-Combat

Left Stick - Movement

Right Stick - Camera

Right Stick press - AutoRun

A button - Interact

Left menu button - Focus on status

Right menu button - Start menu

D-pad up - Mount

D-pad left - Consumable item 1

D-pad down - Consumable item 2

D-pad right - Consumable item 3

Left bumper button + D-pad up - Map

Left bumper button + D-pad left - Inventory

Left bumper button + D-pad down - Chat

Left bumper button + D-pad right - Invocation

Left bumper button + A button - Jump

Sign in to Gamertag

1.press the Guide button on your controller, go to Settings, and select System Settings.

2. Select Console Settings, and then select System info.

3. Once you`re in the System information page, please press these buttons in sequence on the controller:

Pull the left trigger.

Pull the right trigger.

Press the X button.

Press the Y button.

Press the left bumper ( button above the left trigger ).

Press the right bumper ( button above the right trigger ).

Press Up (Dpad)

Press A

Press Left (Dpad)

Press X

Reset System Setting will come up.

Go ahead and follow the Reset steps and the pass code will not be back.

Sounds crazy, but it works.

So What you are saying is you want to remove your parent control? if you are go to system-console system-system info-and type in Left Trigger | Right Trigger | X Button | Y Button | Left Bumper | Right Bumper | Up On Dpad | Y Button | Y Button | X Button
///// Left Trigger | Right Trigger | X | Y | Left Bumper | Right Bumper | Down | Y | Up | Down | Down | Down | Down | Down.

is this a serious post? its how they have always been labelled... LT / RT - Left trigger/right trigger, as these are triggers not a buttons. LB/RB - Left bumper/right bumper - these are bumper buttons as they are around the 'edge' of the controller.

I don't see how you're confused and hope I've cleared it up.