September 16, 2024 - Xbox Update Preview - Alpha (2410.240912-2200)

Hi JohCar, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

If you're not seeing an update available in the Xbox Accessories app, you have the most recent version available to you.

The new update is available in the Insider Programa for the Beta ring:

https://news.xbox.com/2024/01/16/xbox-insider-release-notes-beta-2402-240111-2200/

Hi there,

Can I ask if your console is a part of the Xbox Insider Program? If so, there have been some reports that certain functions, like simply playing a game, can cause your Xbox to shut down/crash. Please see either of these pages for more info:

Preview Alpha Ring (Build: 19H1_RELEASE_XBOX_DEV_1911\18363.8030.190911-1945)

Preview Beta Ring (Build: 19H1_RELEASE_XBOX_DEV_1910\18363.7162.190913-1945)

Taken from the Known Issues/System section:

"System:

Some users have reported the console shutting down unexpectedly while using Netflix.

Some users have reported the console shutting down while playing games.

Note: The console may take longer to reboot/shut down than normal. This is expected behaviour, please do not power off the console manually. There is essential information being collected to investigate the cause of the issue."

You can also follow
Brad Rossetti on Twitter, for other updates.

Hope this helps,

L

If your in the preview the latest update is 1408-140727 2200 you should post in the preview forums not here thanks

If your getting error code 0x8082000c a fix is being released in latest Alpha Insiders.

Xbox news

Hello Duncan Scott,

Thank you for posting in Microsoft Community.



Are you part of Xbox Insider? We notice there is an update exclusive for Alpha ring on 4th of October and you may be part of them - Xbox Insider Release Notes - Alpha (2310.231001-2200) - Xbox Wire. If yes, please send report to the Team Xbox for resolution of this and see if there is a new update for the apps too. You may check new update fot the console again because Xbox Insider Release Notes - Alpha (2310.231004-2200) - Xbox Wire was released on 6th of October. Or send your report to Team Xbox using Report a problem tool of the console.



Otherwise, please let us if you have updated both Netflix and prime video apps. Also, what is your current OS version:

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > System > Console info. Your OS version is shown in the second column.
   

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator