senha familia

Web translation:

good afternoon name and alberto I put the family password and I forgot you could help me from ja. Appreciate..



Response:

Hi,

in order to reset a family passcode you will need to contact Xbox Support, They will need the serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on your end.

To contact Xbox Support (Phone or Microsoft Support Chat) via
http://support.xbox.com/contact-us



Web translation response:

Oi

Para redefinir um código de senha familiar, você precisará entrar em contato

com o suporte do Xbox, eles precisarão da identificação serial do

console e farão algo no final.

Para entrar em contato com o suporte do Xbox (telefone ou bate-papo do suporte da

Microsoft) em http://support.xbox.com/contact-us

You'll need to contact support and they will help you reset it. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hey there!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you again and have a great day!

Excelente consegui!

Translation:

Excellent!

Você deve entrar em contato com a Microsoft com este problema. Aqui está um link para ajudá-lo.

[Translation - You should contact Microsoft with this issue. Here is a link to help you.]

httt://support.xbox.com/contact-us