See below to fix white/blank screen

Discus and support See below to fix white/blank screen in XBoX Games and Apps to solve the problem; I found this answer on someone else's post. Sorry I can't remember who it was, but it worked for me after blank screen for 4 days. First go to... Discussion in 'XBoX Games and Apps' started by TMILLAZ, Jun 29, 2017.

  1. TMILLAZ
    TMILLAZ Guest

    See below to fix white/blank screen


    I found this answer on someone else's post. Sorry I can't remember who it was, but it worked for me after blank screen for 4 days.

    First go to "settings" (the settings on your main computer not solitaire game settings) and select "apps"

    under "apps and features" find the Microsoft Solitaire Collection app and click on it

    you will see "Advanced Options" in blue, click on that link

    you will then see the "Reset" and click on it.

    When you first go back to the game it will ask something about using this PC previously, just select yes

    I didn't lose any information on previous games...

    It worked for me.

    Thanks again to whoever posted this answer.

    :)
     
    TMILLAZ, Jun 29, 2017
    #1
  2. OnwardAtol4
    OnwardAtol4 Guest
    White Blank Screen!

    The same here. it started last night and still present. I tried to disable antivirus and firewall, even rebooted my computer with the same result. And this is last daily challenge to play to make it perfect. Please fix it.
     
    OnwardAtol4, Jun 29, 2017
    #2
  3. OndoyBahista
    OndoyBahista Guest
    White Blank Screen!

    This should fix it (Reset App Data)

    This will delete your progress but it will sync back after re-launching if you are playing the game while signed in on Xbox Live. before.

    Settings > Apps > Apps & features > Click Microsoft Solitaire Collection > Advance options > Reset
     
    OndoyBahista, Jun 29, 2017
    #3
  4. ImRandy
    ImRandy Guest

    See below to fix white/blank screen

    Thank you for the update and the steps. I can play again.
     
    ImRandy, Jun 29, 2017
    #4
  5. BRJ77
    BRJ77 Guest
    all suggestions to fix whiteout screen are nothing but manure

    following games are impossible to complete

    4-30-2017 pyramid cards never showed

    4-10-2017 pyramid ditto

    4-18-2017 pyramid ditto
     
    BRJ77, Nov 2, 2018
    #5
  6. BRJ77 Win User

    See below to fix white/blank screen

    all suggestions to fix whiteout screen are nothing but manure

    following games are impossible to complete

    4-30-2017 pyramid cards never showed

    4-10-2017 pyramid ditto

    4-18-2017 pyramid ditto
  7. ImRandy Win User

    See below to fix white/blank screen

    Thank you for the update and the steps. I can play again.
  8. TiagoFM Win User
  9. OnwardAtol4 Win User

    White Blank Screen!

    The same here. it started last night and still present. I tried to disable antivirus and firewall, even rebooted my computer with the same result. And this is last daily challenge to play to make it perfect. Please fix it.
  10. OndoyBahista Win User

    White Blank Screen!

    The same here. it started last night and still present. I tried to disable antivirus and firewall, even rebooted my computer with the same result. And this is last daily challenge to play to make it perfect. Please fix it.
    This should fix it (Reset App Data)

    This will delete your progress but it will sync back after re-launching if you are playing the game while signed in on Xbox Live. before.

    Settings > Apps > Apps & features > Click Microsoft Solitaire Collection > Advance options > Reset
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See below to fix white/blank screen

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