Security key and windows hello.

Discus and support Security key and windows hello. in XBoX Accessibility to solve the problem; Hi. Long story short, my account was hacked and the hacker changed my primary email, phone number, everything. I can't recover my password in any way.... Discussion in 'XBoX Accessibility' started by Kamil Kassem, Dec 4, 2022.

  1. Kamil Kassem
    Kamil Kassem Guest

    Security key and windows hello.


    Hi.

    Long story short, my account was hacked and the hacker changed my primary email, phone number, everything. I can't recover my password in any way.

    I noticed I am still logged in into my account on the microsoft store and my account was also used for this desktop so when I look in the settings area in my pc there's my account.

    I noticed that I can set up a pin (windows hello) and I can set up also a security key from setting>account> sign in options (from my pc).

    I also tried ''other ways to log in'' when I insert the hacker's email and I saw that I can log in with windows hello, so with a security key and a pin.

    My question is: If I can set up a security key from the settings in my computer, will it work when I try to log in into my microsoft account so I can recover it and change the information as it was before I was hacked?

    Cordially,

    Kamil.

    :)
     
    Kamil Kassem, Dec 4, 2022
    #1
  2. JosefLBohorquez Win User

    Security key and windows hello.

    You can use the security key (PIN) to sign in both PC and Microsoft account

    But two things can happen as soon as you use the security key to sign in with your account via web browser:

    A. You log into the account and then revert the changes in order to recover the account
    B. The system ask you to verify your identity using another method, if you’re not able to use other methods unfortunately you can’t recover the account
  3. Kamil Kassem Win User

    Security key and windows hello.

    I’m asking this because I’m not sure if the security key that I set up through the setting page on my computer can be used to also log in into my Microsoft account or it can be used only to log in into my computer.
  4. JosefLBohorquez Win User

    Security key and windows hello.

    Hi and thanks for reaching Microsoft Xbox gamer's community.
    My name is Josef.
    I'm an Independent Advisor

    Hope you're doing great today despite this Kamil

    Are you able to see the email used by this hacker to replace your email?
    If yes, try sign in with the account via Microsoft edge here:
    https://account.microsoft.com/profile

    In some cases you can use Windows Hello to sign in.


    [​IMG]


    If that option doesn’t appear or if you’re not able to see the new email, you can try to recover the compromised account following steps here:

    https://support.microsoft.com/account-billing/h...

    Please note that here in the forums no one can assist you with this process / tell you the specific-new email address / modify or share account details due to privacy and security policies
  5. Kamil Kassem Win User

    Security key and windows hello.

    I have the hacker’s email and I also have the option tu use the security key.

    My question is still not answered. If I can set up a security key from my computer’s settings (because I still appear as logged in) can I then use the same security key when I try to log in into my Microsoft account?
  6. Ennileah ☆ Win User

    i am trying to connect my wireless xbox one s controller to my windows labtop, the problem is the computer is asking for a pin. where is it/which sheet of paper is it on?

    I have an HP laptop that has HP simple pass on it.. this is setup to ask for a pin instead of my Microsoft account password.

    The Windows Hello feature also allows the use of a pin instead of a password. It could be that you have something like this set up perhaps??

    More info on Windows hello can be found at the link below

    Sign in to your Microsoft account with Windows Hello or a security key
Thema:

Security key and windows hello.

Loading...

  1. Security key and windows hello. - Similar Threads - Security key windows

  2. Improve privacy controls and security for Xbox profile pictures

    in XboX Insiders
    Improve privacy controls and security for Xbox profile pictures: Xbox profile pictures are part of our identity, but not every player wants their image to be public. Right now, there are limited options to control who can see your profile picture. Xbox should...

  3. Make Xbox Looking for Group (LFG) safer and more secure against spam, abuse, and fake profiles

    in XboX Insiders
    Make Xbox Looking for Group (LFG) safer and more secure against spam, abuse, and fake profiles: The Xbox Looking for Group (LFG) feature is a great way to find teammates and connect with the community — but it’s currently vulnerable to spam, harassment, scams, and fake accounts. To protect...

  4. Enhanced security options for Xbox accounts

    in XboX Insiders
    Enhanced security options for Xbox accounts: Xbox account security is extremely important—especially when it comes to digital purchases, cloud saves, and personal data. I would like Xbox to implement additional security features to further...

  5. Add more advanced security options for Xbox accounts

    in XboX Insiders
    Add more advanced security options for Xbox accounts: Account security is critical — especially with digital purchases and cloud saves. Suggestions: – Login alerts on Xbox and in the app – Device management with manual removal of old or unknown...

  6. What to do if login security code times out in 10 seconds. Doesn't matter how many times I try

    in XBoX Accessibility
    What to do if login security code times out in 10 seconds. Doesn't matter how many times I try: Every time I turn on the Xbox it comes up with the 2 step verification code. I can't even type it in by the time it times out. d462faa5-0fb9-492a-9b4c-36f70b64a680

  7. The account got suspended due to suspicious security info change

    in XBoX Accessibility
    The account got suspended due to suspicious security info change: Hello there! Recently, I contacted to microsoft support because my altenative email was changed to unauthorized one. But instead of fixing that change, They locked my account due to Suspicious...

  8. My Xbox keeps coming up with the security protocol error message

    in XBoX on Consoles
    My Xbox keeps coming up with the security protocol error message: My Xbox keeps coming up with the security protocol error message, but my wifi meets the WPA requirements. It really seems like there’s an issue in my Xbox with the wireless Adapter in my Xbox as...

  9. Cannot sign-in to Xbox One console, Security check timeout hits before I can confirm myself...

    in XBoX Accessibility
    Cannot sign-in to Xbox One console, Security check timeout hits before I can confirm myself...: Hi, I have an original Xbox One console, where I cannot sign in, where I cannot confirm my identity via the Microsoft mobile app before the timeout on the console runs out, and a new challenge...

  10. Whats the deal with the Xbox Series S/X Security Key Partition?

    in XBoX on Consoles
    Whats the deal with the Xbox Series S/X Security Key Partition?: Why does my Series S have a security partition on the internal SSD? Who came up with this horrible idea at Microsoft? This basically adds an expiration date to my console, since SSD's are...