Security issues

Discus and support Security issues in XBoX Games and Apps to solve the problem; I was in a game on 'Hijacked' with a gamertag by the name of "EcologicTwo827" (*which this name and the others I will mention in this post all sound... Discussion in 'XBoX Games and Apps' started by OG Jedi Kush, Feb 17, 2015.

  1. OG Jedi Kush
    OG Jedi Kush Guest

    Security issues


    I was in a game on 'Hijacked' with a gamertag by the name of "EcologicTwo827" (*which this name and the others I will mention in this post all sound and look like the generic names XBox gives to people when they create new accounts) who was without a doubt
    hacking/cheating and system tampering. He was shooting from across the map and getting nothing but headshots, shooting from the top of the deck through the floor down below, etc. receiving killstreak after killstreak and allowing others to kill him or letting
    his buddies he was in a lobby with kill him just to reset the killstreaks, and he was going 127 kills with 6 deaths, 93 kills and 12 deaths, etc. and bragging in the lobby that XBox can't touch him, and that even if they could they can't ban his IP address
    and that he would just continue to create more accounts. Weirdest part was that when we went into pre-game lobbies after the matches, his name switched to "Miley Citrus". I then got bombarded with messages about 10 minutes later after he left the lobby and
    was sitting at the main menu, by another gamertag of his I'm assuming, "AlphaDistress71*" to his friends and recent players, icluding me like he wanted me to read this message on purpose, that my gamertag and account was a known hacker and to report me immediately,
    and I then shortly even after that received more messages from his ANOTHER account, "SwirlyPompano11*" with the EXACT same message. I am very concerned by this hacking and system tampering this guy is getting away with and doing, and I am very concerned for
    my security not knowing what this guy is capable of especially knowing that people have done some serious things to others through XBox Live, like falsifying phone calls to local authorities, etc. This account of my mine is brand new as of last night, and
    I'm not sure what to do here......So again, the gamertag he was using in the game was EcologicTwo827 but appeared as Miley Citrus in the pregame lobbies, and the other gamertags he was sending me messages from were AlphaDistress71 and SwirlyPompano11.

    :)
     
    OG Jedi Kush, Feb 17, 2015
    #1
  2. Eambo
    Eambo Guest
    Security issues

    Hi Suzie,

    Can you give us a bit more information on the error/issue you're getting on the Xbox? When you try to download/log in, do you get a particular error code (IE: 800xxxxx) or error message?

    Thanks!
     
    Eambo, Feb 17, 2015
    #2
  3. SludgyUrchin160
    SludgyUrchin160 Guest
    Security issues

    Hello My sons XBOX came o with add security and required us to log in, the system did not recognise the login details so I called XBOX and was told to update the details on the account which I did. It then said the system would be updated on 5th September
    and we still can't log in. I called XBOX again who talked me through deleting caches, profiles etc as in the website. But it did not work and we can still not connect to LIVE, XBOX said I have to wait until 5th September Does anyone else have any hints as
    I have a very unhappy son and I am not to impressed with the service Thanks Suzie
    [Mod Removed] from [Mod Removed]
     
    SludgyUrchin160, Feb 17, 2015
    #3
  4. MadQuickscope19 Win User

    Security Issues.

    Does anybody know how to change your security question or how to recover the answer? I have my account and can access it but can not do certain things due to not remembering my account security question. Any suggestions?
  5. C4NTH0LDU5 Win User

    Security Issues.

    Hi, thank you for your quick reply,

    I have also found these pages which are going some way toward helping.

    support.xbox.com/.../parental-safeguards

    support.xbox.com/.../xbox-live-parental-control

    I am still concerned that when the security settings are set to defaults it reverts back to the original password.

    It also seems to be possible to change the parental controls without password prompting, I believe this is because there is a password to enter the live account at initial sign in and thereafter most settings can be changed - which is understandable - however,
    I would like to be able to secure parental settings yet still provide access to the xbox so that games can be played or netflix can be viewed.

    The same default password is in effect for the Netflix app and even though I have changed the main xbox live password (the 4 digit number using the control pad) the Netflix 4 digit password has remained the same. This means that if an 18 certificate film
    is requested to be viewed when the prompt comes up the old known password can be used.

    Will Netflix update to the new password?

    I will tinker with the Xbox some mor eand get back to you!
  6. C4NTH0LDU5 Win User

    Security Issues.

    Hello again,

    I have checked and am happy to see that the account sign in and parental settings have the up to date password.

    I have noticed that the privacy settings are not passowrd protected which gives me some concern.

    I have also ended payment to the netflix account so this application is no longer available (and I pursued it's re-download and checked this to make sure they couldn't just start using it again and am happy to see that it requires an email and password entry
    to re-commence use).

    I wonder if my earlier problems were caused by xbox live not updating all of its securtiy information, possibly cause by a local internet problem?

    For now I have found a solution - no Netflix therefore no 18 films.

    I am concerned that the code is only 4 digit and would prefer if there was more digits or a second question required when signing in.

    It looks like in regard my two initial questions the answers are as follows:

    1) Can I set up a seperate account for the teenagers which will still have all the access to games, apps and the live network that is in the main account?

    No.

    2) Can I set up further and more detailed password prompts (I have one prompt when I sign in to the account and another if I attempt to change password) I am hoping to be able to password protect access to the parental controls and settings menu's.

    No and Yes: The parental controls does have passcode access; the passcode is 4 digit and this cannot be further enhanced to protect settings within the xbox menu when using the xbox.

    The only time a second tier of security is asked for is when attempting to change the passcode.

    However - it is possible to protect the xbox.live account which is the email address linked ot the xbox with further security proofs.

    I am still concerned that a teenager could spend time guessing the 4 digit code and then be able to change and access areas which allow them to view material which is not suitable.

    I am also concerned that the privacy settings have no security so any user can change these to allow them to reveal more information about themselves to the online network.

    I hope this is of use to others with similar problems.

    overall - I am not satisfied that the xbox is secure enough, though it will have to do for now and I will need to check routiely to ensure that the settings are as they should be.
  7. Eambo Win User

    Security issues

    Hi Suzie,

    Can you give us a bit more information on the error/issue you're getting on the Xbox? When you try to download/log in, do you get a particular error code (IE: 800xxxxx) or error message?

    Thanks!
  8. Mister Darcy-9112DFB Win User

    Security Issue

    Greetings, Chaotic. Make sure you look at the Security Checklist page that Inferior linked. I would highly recommend you follow the steps here to protect your account:

    www.xbox.com/.../What-To-Do    . If you suspect your account may have been compromised in any way, please follow those steps and get in touch with phone support if necessary. Please let us know if you have any further questions.
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Security issues

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