Season pass for The Outer World and the upgrade for next gen version disapear from my...

Discus and support Season pass for The Outer World and the upgrade for next gen version disapear from my... in XBoX Games and Apps to solve the problem; Hi, I bought the season pass for The Outer Worlds + the spacer choice edition upgrade 2 days ago and at this moment everything was ok, I could play... Discussion in 'XBoX Games and Apps' started by LOW8420, Mar 11, 2023.

  1. LOW8420
    LOW8420 Guest

    Season pass for The Outer World and the upgrade for next gen version disapear from my...


    Hi,

    I bought the season pass for The Outer Worlds + the spacer choice edition upgrade 2 days ago and at this moment everything was ok, I could play the game with the upgrade and the 2 dlc.

    But the day after, dont know why, I was not able to access the game (spacer choice edition) anymore and also lost access to both dlc. When I go to the xbox store, it's offering me to buy the two items again like if I never owned them.

    Please help

    :)
     
    LOW8420, Mar 11, 2023
    #1
  2. Tomm_A Win User

    Season pass for The Outer World and the upgrade for next gen version disapear from my account 2 days after purchase

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).




    [​IMG]






    Thank you for your understanding.



    Respectfully



    Xbox Forum Moderator

    Microsoft Community
  3. Tomm_A Win User

    Season pass for The Outer World and the upgrade for next gen version disapear from my account 2 days after purchase

    Hello LOW8420,

    Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

    Based on the description, you have purchased the game including the DLC and it was successfully tied up with your account because you were able to play it for quite some time and suddenly disappear in your device. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

    It is possible that there is other profile sign in to your device or check if your device was set as Home Console with the other user in the household. If this is not applicable, try signing out your account and sign in back to see if the game appears in your game library. Once the license of the game was digitally linked to your account it will always be tied up to your account you use to purchase.

    For your reference, see: How home Xbox and game sharing work | Xbox Support

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Ice43Man Win User

    Season Pass DLC wouldnt Transfer to Xbox one from 360

    I was told at GameStop that the Xbox 360 and PS3 season passes do not transfer to their respective next gen consoles and that you will have to repurchase the season passes if you upgrade to next gen
  5. Remedy OmG Win User

    360 version + Season Pass = Free Xbox One upgrade?

    I have not heard anything of the sort. Your season pass will carry over to Xbox One for free but you will still need to pay $10 to upgrade to the next gen version of the game.
  6. HazyCloud Win User

    Transfer over to xbox one

    From One of Swords:

    UPDATE 10/29: If I get a Season Pass for DLC on my current-gen system, will it work on next-gen?

    Yes, as long as those systems are in the same console family (Xbox 360 & Xbox One; PS3 & PS4). This was confirmed back at the MP reveal. What’s more, if you have the game on both systems, you can use the Season Pass on both — but you have to establish your
    Season Pass on your current-gen console for you to be able to take it forward to the next-gen console. This is specifically an upgrade offer, so don’t wait until you get your next-gen system, get a Season Pass, and then try to bring back to the current gen
    — I do not expect that to work.
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