Sea of Thieves repeated Hazelnutbeard error

Hello Kameron Bottomley,

Thank you for your contribution to the Microsoft community. Just a reminder, here on community we are not able to double check accounts and devices to check for the possible issue. What we can do here is provide/guide customers with possible troubleshooting steps for the issue.

I'm sorry to hear that you're experiencing issues with Sea of Thieves. The Hazelnutbeard error is usually related to network connectivity issues. We ca try some troubleshooting steps here on community. However, we would need you to try and contact our dedicated Xbox Live support if the steps that we provide you here won't work. They have a better view than us here on community since they can possibly escalate this case to our dedicated higher team for the best possible resolution.

Basing on the statement you provided above, here are some troubleshooting steps that you may try:

First, try to uninstall the game then reinstall it again. After the process, kindly to the steps bellow:



1. Reset your network hardware (modem, router, etc.) and restart your PC.

2. Check your NAT type. If it's not set to "Open," you may need to adjust your router settings.

3. Try connecting to a different network to see if the issue persists.

4. Make sure that your Windows Firewall is not blocking the game.

5. Try running the game as an administrator.



If none of these steps work, you may want to contact Xbox Support directly for further assistance. They have a dedicated team that can help with gaming and Xbox hardware and network issues.

Please follow the steps below to reach out to our live support team:

1. Please use this link: Contact us | Xbox Support
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
3. If not, please select the country/region it is showing and select the correct one among the lists.
4. Make sure to use to check the available contact times of the support.
5. Select the "Contact Us" button
6. Select the drop-down menu options that will match your concern.
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

Hope I helped!

YanYannn
Microsoft Community Moderator

I am trying to play Destiny 2 and Sea of Thieves, I am receiving several network errors from these games. And audio instability on Sea of Thieves. Whether the activities take more than 10 minutes then the errors arise.

What is the error code you get in Sea of Thieves.

Beard Errors – Sea of Thieves

https://support.seaofthieves.com › articles

It says it cannot move sea of thieves and gives me the error code 0x80073d0d.