Sea of Thieves Onyx Compass/ Mixpot 05/02/2019 2nd Request

Hi Blueshadowbeast,

Thanks for reaching out! We noticed this is a duplicate post and will be locking this thread. We will leave the other
"Sea of Thieves Onyx Compass/ Mixpot 05/02/2019"
open for discussion regarding this concern. This post will still be here as well in case you need to reference it.

Thank you!

You can try contacting
Xbox Support directly to see if they have any information on that.

Thank you for watching the Sea of ​​Thieves broadcast: Mixer Invitational - Battle for LA. Your Onyx Four Pack MixPot package is ready and waiting for you in the game - we apologize for the confusion.
When you launch the Sea of ​​Thieves game, you'll find the following four items in the equipment chest: Onyx Bucket, Onyx Compass, Obsidian Drum and Black Dog Concertina.

Yes, i am having the same problem and have not received my 4 items in-game. The Stream was the on the 10th of June and it is now the 27th of June. This is 17 days later (2 weeks and 3 days) I have gotten another Xbox message that i have received it and that
it should be found in my equipment chest in game yet i check and do not see the 4 items. Maybe the issue is that i already had the obsidian drum and onyx compass from previous mixer rewards. But i do not have all the items in the onyx 4 pack. I have closed
and reopened the game to see as well. For reference i will copy and paste both Xbox messages in quotation marks.

"Thank you for watching 'Sea of Thieves: Mixer Invitational – Battle for LA' on Mixer during E3 2019! You have earned your free Onyx Four Pack. Please check your 'My Games and Apps' section on your Xbox One to install.​" June 10

"Thanks for watching Sea of Thieves: Mixer Invitational – Battle for LA. Your Onyx Four Pack MixPot is ready and waiting in the game—sorry for the confusion. Launch Sea of Thieves and you’ll find these four items in the Equipment Chest: Onyx Bucket, Onyx
Compass, Obsidian Drum, and Black Dog Concertina." June 27

Hiya Dark,

Thank you for contacting Forum support.

Sorry to hear there is issues with receiving content.

Did you make sure to create an account to gain the points needed to gain the item?

For example, When gaining mixer points for a certain promotion, you will have to
register and create an account with the developer's website. That account is then linked with your mixer account to help gather information of the attendance needed for promotional points.

If you followed all the steps necessary on the mixer promotion but have not received it, then as posted on the

Xbox MixPot FAQ link you posted above it says:

"What if I watched the Xbox Live stream event on Mixer but didn’t receive my MixPot?


If you didn’t receive your MixPot within one week after watching the Xbox Live stream on Mixer, visit
xbox.com/mixpothelp.

Quantities are limited—only the first qualified viewers will receive the MixPot. Due to the popularity of MixPot, some viewers may not receive content. Viewers don’t have to watch the entire briefing to qualify. You’ll be notified after
the stream is over with more details regarding your MixPot.

Note Inquiries into missing content must be initiated within two weeks of the live streaming event in order to be investigated."

Should this be the case, then there may be nothing more that can be done (Since the items are limited, then you may have just missed your chance to receive them)

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum.

Hope this helps.