Sea of theives ebon flintlock pack not showing up

Hello, Advanced S. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Refrain from sharing personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I find it appropriate to ask some questions:

— Where are you from? Just the country.

— Could I know, and in case you didn't try, if after downloading the Game Pass app on your phone you can see the perk?

These questions are asked because perks availability depends on where you are physically located. So, exist the chance that this specific perk is not available in your country.

I'll look forward to hearing your answers.

Regards,

Arturo.

Thank you for replying!

I clicked on order history and it said Sea of Thieves Ebon Flintlock and on the right, it said completed.

I just checked my armory chest, and I didn't see it there.

In my order history it says SoT CCU 01. Not sure if thats what you're talking about, but other than that and the Ebon Flintlock I mentioned earlier thats all I see.

Thanks for that info. If you did not pre-order Sea of Thieves, we're afraid you would not be eligible for the Black Dog pack.

For the Ebon Flintlock pistol, you're not seeing that available to you in either armory chest within the game (ship or weapons shop)? Are you able to send us a screenshot of what you see when you open the chest and look at your weapons options for the Flintlock
pistol?

Hi there, thanks for reaching out.

To check, when you view your
Order History while signed into your account, what do you see there? Do you see the Sea of Thieves Mixpot item (Ebon Flintlock pistol) and Black Dog Pack?

Also, when in Sea of Thieves, if you visit the Armory Chest on your boat or next to the weapons shop, do you see the Flintlock there?

If you see the Ebon Flintlock pistol and Black Dog Pack in your Order History, that means that it has applied to your account.

The Sea of Thieves team has included an issue with some players not being able to see their downloadable content in game via the

Patch Notes- 1.0.2 released today. This issue is being looked into and they did include a potential workaround.

In the meantime, please keep an eye out for updates via the
Sea of Thieves Twitter or via the
official Sea of Thieves site. We appreciate your patience with this.

Yea they are both in order history but neither of them are in game. I received a message from Microsoft for the black dog pack and redeemed it but it is still not showing up in game.

Bumping my post since others have gotten help. Really want to be able to use the Ebon Flintlock when Sea of Thieves launches tomorrow. :\

Gotcha, thanks for that info. Your Ebon Flintlock should appear in that top slot to the right of your standard pistol.

To clarify, are you playing on the same account as your forums name, Berf Jiggy?

Additionally, if you check My Games & Apps>Sea of Thieves>Manage Content>Ready to Install, is the Ebon Flintlock pistol showing as a separate item to install?

If not, let's have you try
removing profile,
power cycling your Xbox One console, and signing back in. When you launch Sea of Thieves again, do you have any luck seeing your Ebon Flintlock pistol skin variant?