se canjeo un odigo que todavia no he canjeado[a code was exchanged that I have not yet...

Puedes ponerte en contacto con el servicio a cliente

[Translation - You can contact customer service]

Hello Daniroldan Vejar,

Thank you for your post. I understand you are experiencing an issue with with a pre-paid code you obtained from a copy of GTA V Premium Edition. For help with pre-paid codes, please check out this article:

Troubleshoot gift card and code issues.

I hope this helps!

See if you can get a refund.

Necesito saber si puedo obetener informacion de cuando y a que hora se canjeo un codigo prepago, gracias

deduzco que lo comprastes de forma externa a la tienda de microsoft, por lo que deberias de hablar con el soporte del vendedor y explicarle lo ocurrido. microsoft te puede decir cuando se canjeo el codigo. si fue canjeado antes de tu compra pues deberia
ser facil la solucion

[translation-I gather that you bought it externally from the microsoft store, so you should talk to the seller's support and explain what happened. microsoft can tell you when the code was redeemed. if it was redeemed before your purchase because
it should be easy to solve ]