Screentime page - can't set time limit for my child

petkomirchev · Oct 3, 2018

When I go to screen time page Sign in to your Microsoft account of my child then I get "Something went wrong—try again in a little while." under Screen time link

Can someone help me with solution.

:)

ChiefJoboo · Oct 3, 2018

Xbox and parental controls

A) can i switch the game data from my account to his

Unfortunately game save data can't be moved between accounts.

B) can i set screen time limits to my own (parent) account

Unfortunately no as well.

How can i get him back on his child account without him losing all his progress?

He will have to start over on his child account, where you can
set limits for screen time. I also suggest changing your password if he knows it, and possibly

setting a passkey on your account so that he can't log in on it to get around screen times.

MewingCart85006 · Oct 3, 2018

Screentime does not work

Hello,

seems like screentime is not working at all on xbox one.

I have created an adult and child account on the xbox and setup the limits via the family website. They seem to have no effect at all.

Is there a patch for this problem? Thanks

Cristiano

XBF Nestor S · Oct 3, 2018

Hey Petkomirchev!

Thanks for taking the time to bring this issue to us! Just so we are on the same page when the adult account tries to set up the screen time for a minor account this issue comes up? Has it been attempted from a different browser (Microsoft Edge, Chrome,
ect)?

AidanCrowther1 · Oct 3, 2018

Hello,

I am also experiencing problems with the family code but for different reasons. I work with families, and they are looking tohabe the code removed. However, they do not remember the password nor the email that was origianlly used. Is there a way to reset
or get rid of the password without actually having an email account with microsoft? It says you can change it online, however that requires an account.

Thanks!

XBF Nestor S · Nov 3, 2018

Hey Aidan, Assuming the family code is on the Xbox 360 we do have a
Parental Controls troubleshooter.

For forgotten pass codes for the Xbox 360, it can be reset by answering the pass code question created when the console and parental controls were first set up. In short, No, we do require a Microsoft account so we can register the console to it.

XBF Nestor S

Hey Aidan, Assuming the family code is on the Xbox 360 we do have a
Parental Controls troubleshooter.

For forgotten pass codes for the Xbox 360, it can be reset by answering the pass code question created when the console and parental controls were first set up. In short, No, we do require a Microsoft account so we can register the console to it.

AidanCrowther1

Hello,

I am also experiencing problems with the family code but for different reasons. I work with families, and they are looking tohabe the code removed. However, they do not remember the password nor the email that was origianlly used. Is there a way to reset
or get rid of the password without actually having an email account with microsoft? It says you can change it online, however that requires an account.

Thanks!

XBF Nestor S

Hey Petkomirchev!

Thanks for taking the time to bring this issue to us! Just so we are on the same page when the adult account tries to set up the screen time for a minor account this issue comes up? Has it been attempted from a different browser (Microsoft Edge, Chrome,
ect)?

Paul1708

Hey there

You can set up screentimes for your sons accounthttps://support.microsoft.com/en-us...ount-set-up-screen-time-limits-for-your-child

caseyjtaylor

Thank you for pointing me to Google for an answer I already have. I already use Family Group and have set screentime limits, but the basis of my inquiry is to find a way to limit non-school activities during school time but not allow school time to decrement from screentime allotments for play time.

Screentime page - can't set time limit for my child