Screenshots will not delete from or upload to the Xbox network.

Discus and support Screenshots will not delete from or upload to the Xbox network. in XBoX Games and Apps to solve the problem; I'm on an Xbox one. I cannot upload to or delete from the Xbox network. I've already seen about resetting the console in one other case but that... Discussion in 'XBoX Games and Apps' started by Nunya B, Aug 18, 2022.

  1. Nunya B
    Nunya B Guest

    Screenshots will not delete from or upload to the Xbox network.


    I'm on an Xbox one. I cannot upload to or delete from the Xbox network. I've already seen about resetting the console in one other case but that individual lost all of the screenshots from their console(which I do NOT want) and even after that as far as I can tell the problem they were having was never resolved. Does Microsoft have an actual solution to this?

    :)
     
    Nunya B, Aug 18, 2022
    #1
  2. Francia J. Win User

    Screenshots will not delete from or upload to the Xbox network.

    Thank you so much for the detailed information. Let's then perform a powercycle and then check again, Nunya..

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  3. Nunya B Win User

    Screenshots will not delete from or upload to the Xbox network.

    So I did as you said, unfortunately I'm still having the same problem. I did notice that I can upload and delete clips, but not screenshots. Sometimes the clips show up in the app and on the network but sometimes they don't. However when the clips show up they are fully viewable and I can also download them just fine. The main issue seems to be the screenshots, which I can not upload or delete at all.
  4. Nunya B Win User

    Screenshots will not delete from or upload to the Xbox network.

    Same issues. So I tried to delete a clip in the app and it said it was unable to. I deleted it from the network with the Xbox one and it deleted. I also deleted a clip from the console hard drive along with several screenshots and that works with no issues.

    Sometimes when viewing clips on the network it shows old clips that I've already deleted, but they aren't veiwable. Switching between everything and game clips in manage captures makes them disappear.

    This does not happen when I delete clips or screenshots directly from the Xbox one hard drive.

    I checked network settings and it says NAT type: Open and all services available.

    Still can't delete or upload screenshots at all, only clips.
  5. Nunya B Win User

    Screenshots will not delete from or upload to the Xbox network.

    Ok, hopefully the issue is resolved soon. Thank you.
  6. Francia J. Win User

    Screenshots will not delete from or upload to the Xbox network.

    You're welcome and hopefully!
Thema:

Screenshots will not delete from or upload to the Xbox network.

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