Screenshots that are captured and saved on external HDD get deleted when applied as a wallpaper

Hello,

As listed here: Manage your game clips | Xbox Support.

"Any game clip or screenshot uploaded to the Xbox network that gets no views in 30 days will be deleted. Viewing it yourself counts as a view and saves a capture from deletion."

So, though it is external, the Xbox will read it just as additional storage, and the same rules may still apply.

Thank you,

You need Xbox Live or a pc and War Thunder to get that captured in your own video to get a wallpaper out of your capture could be done with any video editor just need to convert the file to your pc wallpaper spec. It should loop itself when dropped into
a wallpaper file and inserted with the proper extension. Right.

1. I only discovered it had happened yesterday May 3rd, 2023. I don't know if that's exactly when it happened, but that's when I discovered it.

2. No. Other than downloading them from the app and saving them to my phone I don't know of any way to get a backup.

3. No, not this current console.

4. No, I don't have any external drive. Again, I honestly don't know how to even hook one up let alone what external drives work with Xbox consoles. Does a USB 3.1 64 GB flash drive work? I genuinely don't know.

5. No, I never received any notifications and it's not disabled.

I didn't know about the 10 GB limit, but I highly doubt that I had 10 GB worth. I did one time a long time ago (almost two years on my old Xbox One console) and was encouraged to manually delete files by a notification. Back then, it gave me the option, it didn't automatically delete everything. I went from over a hundred captures on the network and over a hundred captures on my internal drive to almost nothing without a word. Most were just screenshots. And no, there's no one who could have gotten on my Xbox and cleared them.

May I ask is it at all possible that these clips are somehow just hidden but still somewhere on my console? Like I mentioned above, my wallpaper is still a supposed deleted capture. I was under the impression if a capture was deleted while being your wallpaper, the wallpaper would reset to a default image. If that's true, it doesn't make sense that my wallpaper is still my capture unless they still exist somewhere on the console.

Edit: I just checked my Xbox app and console and some how my captures are back. I don't know how this happened, I restarted my console last night and checked the Xbox app and GameDVR and they all showed my captures missing. I was so upset I genuinely considered giving up playing Xbox altogether as it has given me so much headache over the three years I've played on the consoles. I am going to download and save them all immediately even if I have to do it one by one. If you can answer my question about what to hook up as an external storage device so I can save backups there, I would be so grateful.

Thank you for helping me. Sometimes you have a question and no one replies. Thanks for being the one person to try and help.

See if they are still available in the hard drive. (Captures Menu - Filter for "Saved in console")

The best is to explain how works the capture system in xbox one. When you capture a screenshot or a clip the first thing that the console do is save locally, in the hard drive and then will automatically (if you have cloud space available) upload to xbox live
server. Even if you delete or xbox live deletes the capture, it will be always available locally in the hard drive.

I'm Samy an independent advisor

How are you?

You can upload up to 10 GB of captures to the Xbox network. Once you reach those limits, you’ll need to delete existing captures to upload new ones.

Any game clip or screenshot uploaded to the Xbox network that gets no views in 30 days will be deleted. Viewing it yourself counts as a view and saves a capture from deletion.

Captures that don't get uploaded to the Xbox network will remain on the console they were recorded on.

You can also store your screenshots and videos on your PC, OneDrive, and your phone.