Screen turns black after turning on 120hz ( Xbox Series S

When I get into the troubleshoot menu my xbox immediately turns off I dont even have a chance to turn on my controller

I'm sorry to hear that. Kindly try these;

1. Make sure that your TV or monitor supports 120hz. Not all displays support this refresh rate, so it's important to check first.

2. Make sure that you are using a high-speed HDMI cable that supports 120hz. A standard HDMI cable may not be able to handle the increased bandwidth required for this refresh rate.

3. Check your Xbox Series S settings. Make sure that your console is set to output at 120hz. You can do this by going to Settings > General > TV & display options > Video modes.

4. Try restarting your Xbox Series S and your display. Sometimes, a simple restart can fix issues like this.

5. If none of the above steps work, there may be an issue with your Xbox Series S or your display.

I'm sorry to hear that. Kindly try and check the following;

Confirm that both your TV and console are turned on

Check that your TV is set to the correct input signal (HDMI)

Check that the HDMI cable connections to your console and to your TV are secure

Confirm that the HDMI cable is connected to the "out to TV" port on the console

Plug the HDMI cable into a different HDMI port on your TV

Use a different HDMI cable to connect your console to your TV

Connect your console to a different TV

Power cycle your console by pressing and holding the Power button for 10 seconds to turn off the console, and then turning it on again

Its like 60hz works but when i put on 120hz it goes black screen

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Kindly try the steps below and see if it helps.

-Unplug the network cable if you're using a wired network connection then power off your console, and then unplug the power cord to ensure that the console is completely powered off.

-Wait 30 seconds.

-Plug the power cord back in.

-Press and hold the BIND button (the one used to sync controllers) and the EJECT button, and then press the Xbox Power button on the console.

-Continue holding the BIND and EJECT buttons for 10-15 seconds and listen for two power-up tones a couple of seconds apart.

NOTE: If you have an Xbox Series S or Xbox One S All-Digital Edition, press and hold the Xbox button and the Pair button instead, as your console doesn’t have an Eject button.

-Once you hear the 2nd tones please release the button.

-If this is successful the Xbox will turn on and should start and show the Xbox Startup Troubleshooter. On the Troubleshooter page, please select Reset this Xbox and then choose "Keep games and apps".