Screen time extention requests no longer appearing as notifications on PC

Hi BlunterCube4130

Thank you for posting on the Xbox forums. I'd be happy to help. You may need to re-do the screen time limits so that the information can re-sync to all of your devices. If you set up screen time but it isn't working
as expected, here are a few things you can try:

• Set up one schedule: With the latest update of Windows, you're able to set up one schedule that'll apply to all of your child's devices. This means if you give them five hours in a day, they'll have five hours between their Xbox
  One and Windows 10 devices. Otherwise, time gets tracked separately, so one hour of screen time means one hour per device.
• Update Windows: Select Start > Settings > Update & Security > Windows Update > Check for updates and install any available updates. Check
  your child's device for an update
• Restart your device: Select Start > Power > Restart.
• Sign in: Make sure your child is signed in with their Microsoft account on their device. If they are, you can check to make sure their account is syncing up right. Select Start > Settings > Accounts and
  follow the prompts to verify their account.
• Keep it in the family group: Accounts outside of your Microsoft family aren’t subject to screen time limits that you set. To prevent kids from creating new accounts, on your Xbox
  press the Xbox button, then select System > Settings > System > Signed-out
  content restrictions. Create a guest key and turn off Let people download & make new accounts. From then on, you'll need a guest key to add new accounts.

Let us know if this helps!

Hi

Thank you for posting on the Xbox forums. I'd be happy to help. You may need to re-do the screen time limits so that the information can re-sync to all of your devices. If you set up screen time but it isn't working
as expected, here are a few things you can try:

• Set up one schedule: With the latest update of Windows, you're able to set up one schedule that'll apply to all of your child's devices. This means if you give them five hours in a day, they'll have five hours between their Xbox
  One and Windows 10 devices. Otherwise, time gets tracked separately, so one hour of screen time means one hour per device.
• Update Windows: Select Start > Settings > Update & Security > Windows Update > Check for updates and install any available updates. Check
  your child's device for an update
• Restart your device: Select Start > Power > Restart.
• Sign in: Make sure your child is signed in with their Microsoft account on their device. If they are, you can check to make sure their account is syncing up right. Select Start > Settings > Accounts and
  follow the prompts to verify their account.
• Keep it in the family group: Accounts outside of your Microsoft family aren’t subject to screen time limits that you set. To prevent kids from creating new accounts, on your Xbox
  press the Xbox button, then select System > Settings > System > Signed-out
  content restrictions. Create a guest key and turn off Let people download & make new accounts. From then on, you'll need a guest key to add new accounts.

Let us know if this helps!

Hi, Thanks for the reply. Your suggestions didn't work but I think I've worked out what the problem is. After the latest update to Microsoft edge / windows 10 the PC offered me 4 log in options on start up, rather than just logging me to the PC in as normal.
All four of us in the family group were given an option to log in, along with a fifth option, bizarrely called 'Hello'. This fifth option is the administrator and also contains all our files and photos with the documents folder. Whilst logged in as 'Hello'
I do not receive notifications from the Xbox when my son asks for more time. If I log out of 'Hello' and log in as me I now get the notifications from the Xbox, however I can't access any of the documents in the administrator section.

Is there anyway of merging my Microsoft account with this 'hello' account?

Go to Settings, select Preferences, and then select Notifications to check if you have disabled the pop up notifications. If that doesn't help follow these steps:

1. Go to Settings>Disc & Blu Ray

2. Click Clear Persistent Storage 3 times

3. Hold the power button on the console for 10 seconds until it shuts off.

If you are a member of the preview program you should check the apposite forums regarding preview program issues.

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem. Follow the instructions below for a solution.

Check that everything is in order:

When a pop-up notification appears and you want to see it, press and hold the Xbox button  on your controller. If you miss the pop-up notification, press the Xbox button  to open the guide, and then select the Notifications icon at the bottom of the guide to view it.

To change your notification settings: Press the Xbox button  to open the guide, then select Profile & system > Settings > Preferences > Notifications.
To change whether notification banners appear on the screen, select Notification banners on (or off).

To change how Xbox notifications appear, select Xbox Notifications.
Select the Allow notifications checkbox to turn off notifications, or select the options on the screen based on how you want to receive notifications.

To change how app notifications appear, select App notifications.
Select the Allow notifications checkbox to turn off notifications, or select the options on the screen based on how you want to receive notifications.

To change where notifications appear on the screen, select Default notification position.
Select one of six locations, indicated with a check mark, where you want your notifications to appear on the screen. After making your selection, select Done.
To change the length of time notifications are available or the amount of time a notification stays on your screen, select Notification time.

In the Show menu, you can choose to keep all notifications, even if they have expired and can't be opened, by selecting All items, even expired ones, or you can show only recent items that can be opened by selecting Only items I can open .

In the Time pop-up menu, you can change the length of time a notification appears on the screen from Default to 15 seconds, 30 seconds, 1 minute, or 5 minutes. Select the option you want, then press the A button  to confirm.

Information source (credits):
https://support.xbox.com/help/hardw...ezca una notificación popup,de la guía to see it.

I hope I can help you solve it.

Best regards,
Marvina.

About this problem, I checked if all the updates are installed on the console, if not, do the procedure. Another solution is to check if pop-up notifications are enabled and configured : When you see a pop-up notification, press and hold the Xbox  button on the controller. If you miss the pop-up notification, press the Xbox  button to open the panel and select the Notifications block at the bottom of the panel to display it.

To change notification settings: press the Xbox button  to open the panel, then select Profile & System > Settings > Preferences > Notifications.

To change whether notification banners appear on the screen, select Notification Banners Enabled (or Disabled).

To change how Xbox notifications appear, select Xbox Notifications.

Check the Allow notifications checkbox to disable notifications or select on-screen choices based on how you'd like to receive notifications.

To change how app notifications appear, select App Notifications.

Check the Allow notifications checkbox to disable notifications or select on-screen choices based on how you'd like to receive notifications.

To change where notifications appear on the screen, select Default Notification Position.

Select one of six locations, indicated by a checkmark, where you want your notifications to appear on your screen. After making your selection, select Done.

To change how long notifications will be available or how long a notification will remain on the screen, select Notification time.

In the Show menu, you can choose to keep all notifications, even if they have expired and cannot be opened by selecting All items, even expired ones, or to show only recent items that can be opened by selecting Only items that I can open.

In the Pop-up time menu, you can change how long a notification should appear on the screen, choosing Standard or 15 seconds, 30 seconds, 1 minute or 5 minutes. Select the desired option and press the A  button to confirm.

Sincerely, Fernando.