Screen Time Calculation

dubstir · Mar 16, 2022

I have setup Screen Time like this:

Weekdays: 5pm to 9pm

Screen Time 3 hours

My question is… if a person is allowed to play for 3 hours within a 4 period, how is the time actually calculated?

Meaning, they fire up the Xbox at 5, play a game for 30 minutes. Then they take a 30 minute break, putting controller down and walking away. They come back and play another 30 minutes, then walk away for 30 minutes.

So they only actually played for 60 minutes and walked away for 60 minutes. Is this calculated as 2 hours of Screen Time or only 1 hour of Scree Time because they only played for 1 hour (two 30 minute periods).

:)

andersonpassos

have and I hope you have a good day.

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

it is necessary to turn off the xbox so that it does not calculate the usage time, if they correctly turn off the xbox after use it calculates 1h.

dubstir

That is what I originally thought.

I just changed the settings and turned off screen time hours, but left the allowed play times. Meaning, Xbox access times in general.

Thanks, appreciate it!

akajkh22

I have had the same issue . More than once my events time has been over 7 hours, when I did not play that long. I leave with about 45 minutes on the clock, and when I come back there is over 7 hours. While it's nice to see that I am not the only one with
this problem, I wish there was a way to complain to xbox/microsoft directly.

LoathingGolf567

I'm having the same issue but worse. I did a few challenges this morning, my total time was around ~12 minutes. I come back this evening (the app hasn't been running) and my time is over 7 hours. This is a pretty egregious bug for a style of play (event)
that ranks based on time. I assume this is some issue (as mentioned elsewhere) where there's a server issue with what "counts" as time and what doesn't, but still, 7 hours? This is far beyond adding a few seconds during ads or "loading" times.

Screen Time Calculation