Screen goes black on microsoft edge xbox version on youtube when i hover my cursor above...

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello Nimbus2349,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play YouTube videos on Xbox's Microsoft Edge and is unable to fully watch it because the screen goes black. Let us check on this together and sort this out in timely manner.

To properly isolate your concern, we will be asking some questions. Please provide details/information for us to give more accurate resolution for you.

1. Would you mind sharing a short clip with this concern? If the short clip contains sensitive or personal information like full name, gamertag, location please use private message to send it - click here.
   
2. May we confirm if your Xbox Console is updated? Also, check if the Microsoft Edge is updated by going into Microsoft Store.
   
3. Do you mind check other video streaming sites? Will the issue persist?
   
4. Would you mind trying to use the private browsing? Guide: Browse InPrivate in Microsoft Edge
   
5. Do you mind check other sites with videos if the issue persists?
   
   Sample websites you can check: Microsoft Office Help & Training scroll down and look for this video (see screenshot below)
   
   
   
   

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Thanks, here are the questions:

Can I disable the on-screen keyboard when typing in Microsoft Edge or on Xbox in general? I use a keyboard and don't need the pop-up one for the controller.

Is there a way to stop other tabs from being discarded in Microsoft Edge on Xbox? It says when I hover over the tab: "this tab was discarded to save resources". Is there an option to cost resources in order to keep multiple tabs open?

Would I be able to navigate the Xbox home screen, Microsoft store, or other apps with a mouse cursor, or is it only done with the keyboard arrows or controller?

I know this is happening to me to but the Microsoft edge cursor shows up on my game screens and just sits there. And when i watch something on Microsoft edge and full screen and then i undo the full screen and the whole top search bar it gone

Thanks for replying so actually i did try the tab thing but the pop up is white blank at first then i become black blank i cannot see anything to log in but when i hover the cursor above it i can see there are options on it