Screeching sound in party chat, game chat mic sounds crackly to others

Discus and support Screeching sound in party chat, game chat mic sounds crackly to others in XBoX on Consoles to solve the problem; Hi, I've had various issues with my chat on my Xbox One S for a while. My party chat used to work perfectly - until one day an additional member... Discussion in 'XBoX on Consoles' started by JohnLS5150, Aug 2, 2019.

  1. JohnLS5150
    JohnLS5150 Guest

    Screeching sound in party chat, game chat mic sounds crackly to others


    Hi,

    I've had various issues with my chat on my Xbox One S for a while.

    My party chat used to work perfectly - until one day an additional member joined the party, which caused some kind of feedback and almost deafened me, and now whenever I'm in a party, the other member's voices have a screeching intonation to varying degrees
    every fourth or so word that is quite painful.

    Game chat works ok, but I have had some complaints that it sounds like my mic is not plugged in properly or the wire needs to be jiggled around.

    I have two controllers and 3 headsets, and have tried combinations of all of these with the same result. One of the headsets is the Xbox one chat headset. Both controllers are the official ones. I have no issues with lag/open NAT etc.

    I sent my xbox in for a service, and it came back with no improvement.

    Please help!

    :)
     
    JohnLS5150, Aug 2, 2019
    #1
  2. XBF Crystal P Win User

    Screeching sound in party chat, game chat mic sounds crackly to others

    Hi there JohnLS5150,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with sounds in your party chat.
    I recommend taking a look at the following troubleshooting articles:


    The following conditions may cause an echo or noise during gameplay:

    • The microphone detects ambient noises. This includes voice transmission that comes from the earpiece.
    • The headset plug is not fully inserted into the controller.
    • You’re using the Xbox One Wireless Controller, and the battery levels in the unit are low.
    If you or other players hear an echo or other noise during gameplay, try the following:

    • Turn the volume down on your TV or stereo.
    • Disconnect the headset, and then reconnect it firmly to the controller's expansion port.

      Note Never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.
    • Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.
    • Test the headset by connecting it to a different controller.
    • If you're using an Xbox One Wireless Controller, replace the AA batteries or recharge the Xbox One rechargeable battery.

    An important configuration which enables all features and enhances the online experience is the network connection on the Xbox One console.

    Give this a try and let us know the results.
  3. JohnLS5150 Win User

    Screeching sound in party chat, game chat mic sounds crackly to others

    Hi Ricardo, thanks for the suggestion!

    I don't quite understand - so you turn the volume down on the console and up in the game?

    Thanks!
  4. JohnLS5150 Win User

    Screeching sound in party chat, game chat mic sounds crackly to others

    Hi there,

    Thanks for your reply. As I have mentioned in other replies, I have gone through all of the related (and other) troubleshoot guides to no difference.

    What would constitute sufficient connection? I have a download speed of 24 mbps, upload of 4,5 mbps, latency of 24 ms, 0% packet loss, and MTU of 1480. Is that not good enough?

    Thanks!
  5. DeWarkD Win User

    Screeching sound in party chat, game chat mic sounds crackly to others

    It happens no matter who I am with in the party - I have tried it with three different individuals and the result is always the same (I generally only play with one person at any time).

    Although I should mention that the one time when two others joined the party, then it became normal...
    Do you have the console over LAN or WLAN on the run?

    did you pick it up with a Mixamp as it is with an Astro A40?
  6. NeoDan123 Win User

    Screeching sound in party chat, game chat mic sounds crackly to others

    The following conditions may cause an echo or noise during gameplay:

    The microphone detects ambient noises. This includes voice transmission that comes from the earpiece.

    The headset plug is not fully inserted into the controller.You’re using the Xbox One Wireless Controller, and the battery levels in the unit are low.

    If you or other players hear an echo or other noise during gameplay, try the following:

    Turn the volume down on your TV or stereo.

    Disconnect the headset, and then reconnect it firmly to the controller's expansion port.

    Note Never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the
    controller.Test the headset by connecting it to a different controller.

    If you're using an Xbox One Wireless Controller, replace the AA batteries or recharge the Xbox One rechargeable battery.

    This is a part of yhe solutions found in this link.

    https://support.xbox.com/en-ZA/xbox-one/accessories/wired-headset-help
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Screeching sound in party chat, game chat mic sounds crackly to others

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