Scratched xbox gift card

Discus and support Scratched xbox gift card in XBoX Sales and Promo to solve the problem; My son had a Birthday party and received multiple gift cards. One of the children scratched the back too hard and partially removed the redeem code on... Discussion in 'XBoX Sales and Promo' started by abroom72, Apr 2, 2019.

  1. abroom72
    abroom72 Guest

    Scratched xbox gift card


    My son had a Birthday party and received multiple gift cards. One of the children scratched the back too hard and partially removed the redeem code on a $25 xbox gift card. I have been chatting online with an Xbox representative and supervisor for over
    an hour to no avail. We have the card in hand with serial number and can see the first eight characters of the redeem code. They will not help unless we have the receipt from the purchase of the card. There were 20 children at the party and he received multiple
    xbox gift cards. I can't ask every parent for their receipts! Microsoft will not do anything without the receipt. I have the card in hand!!! Please help. This is very upsetting to my nine year old and to me, as that they will not offer any assistance.

    :)
     
    abroom72, Apr 2, 2019
    #1
  2. ACHV HighBounce Win User

    Lost the game pass for all-digital Xbox one

    If these were gift cards or redeemable cards that you scratch off then there is no way that it can be recovered.
  3. HoldingAces Win User

    Damaged xbox gift card

    Hi there.

    Has this gift card already been redeemed or claimed?

    Also, when you purchased the gift card, was the code already scratched off?
  4. GustavoRS14 Win User

    Scratched gift card

    Contact the Support and see what they can do about It
  5. blueamcat Win User

    Scratched gift card

    Hey, you'd have to contact the support staff directly! They should be able to help. Link: here

    Alternatively you can contact the phone team via 800-469-9269
  6. M3tal Daz3 Win User

    Scratched gift card

    For this issue first you should contact your retailer for a replacement or a refund
Thema:

Scratched xbox gift card

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