says it can't connect to internet to download statistics

Download speed is directly linked to your internet connection speed. It will vary for everyone and is determined by your internet service provider. To find out your download speed; go to Settings>Network Settings>Detailed Network Statistics.

Here's some troubleshooting steps you can take: 1. Make sure that you are connected to the internet. 2. If you are then do a network statistics check to see your download speed. If the download speed
is zero then your connection is too slow to update the game.

Hello, That is an internet connection issue, use the Xbox-settings-Network-Detailed statistics and you should have as Minimum, download of 1.5 and upload of .75, you want a low latency and an Open NAT

I can't, it says that it's not connected to the internet. My xbox one is connected to the internet but when I try to play a 360 game on the xbox one it says that it can't connect to the internet.

when I try to go online (fortnite)it says check your connections and it advises me to test it in Settings.

when I go online (apex) it tells me it lost connection to Xbox live and EA servers please check your Internet connection.

when I go to test the connection it says my console is connected to the Internet.



when I go to test network speed in statistics it tells me it’s unable to run the test because I need to be online to see network statistics.

i’m not sure what it’s supposed to show but in the network settings screen on the far right where it says current network status it says service info is unavailable. It doesn’t even show the Wi-Fi that I am connected to.