says i need subscription for alternate account. gold membership used to cover any account...

Discus and support says i need subscription for alternate account. gold membership used to cover any account... in XBoX Accessibility to solve the problem; Hello, I signed in to my alternate account, which i used to be able to use for free as long as i had a gold membership on another account on the same... Discussion in 'XBoX Accessibility' started by Agro CrayZ, May 6, 2020.

  1. Agro CrayZ
    Agro CrayZ Guest

    says i need subscription for alternate account. gold membership used to cover any account...


    Hello,

    I signed in to my alternate account, which i used to be able to use for free as long as i had a gold membership on another account on the same xbox. can i still do this?

    thanks!

    :)
     
    Agro CrayZ, May 6, 2020
    #1
  2. Smwutches Win User

    says i need subscription for alternate account. gold membership used to cover any account on same xbox. help?

  3. PoBros Win User

    says i need subscription for alternate account. gold membership used to cover any account on same xbox. help?

    Make sure you are signed into your Gold Membership Account first, and then sign in your other account and then swap profiles.

    I know for a fact that you are still able to do this, as I use an alt account in Rainbow Six Siege to play with friends. However, I tried to use an alt account on Black Ops 2 today, but it didn't work.. so maybe some games just don't allow it?

    Hopefully this helps!
  4. gerbsy33 Win User

    Gold Membership

    I just purchased a 12 month Gold membership, however, when I sign into Xbox live it says I still need a Gold membership. My online account shows that I purchased the 12 month subscription in my transaction too.
  5. MSQ Ganner Win User

    "Online play has been restricted for this Xbox LIVE account."

    To be able to play any games online you need a Gold membership (paid subscription) and your account is only silver membership thus restricting your service availability.
  6. Photonimus Win User

    Live is only working on parent account

    Agreed. It sounds like you purchased Gold on the parental account. A Gold membership goes to the account purchasing, and only covers one account.

    If this just happened, the billing department may be able to cancel that subscription and give you a code you can apply to the proper account. I'm not sure though.
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