says I have hit max balance on account

Discus and support says I have hit max balance on account in XBoX on Consoles to solve the problem; I try to redeem a prepaid code for 100$ and it says I have hit max balance when I only have 1 dollar in my account, searched everywhere and have had... Discussion in 'XBoX on Consoles' started by QWIKRICK, Aug 7, 2018.

  1. QWIKRICK
    QWIKRICK Guest

    says I have hit max balance on account


    I try to redeem a prepaid code for 100$ and it says I have hit max balance when I only have 1 dollar in my account, searched everywhere and have had zero help or tips

    :)
     
    QWIKRICK, Aug 7, 2018
    #1
  2. TheDrunkenGamer
    TheDrunkenGamer Guest
    Prepaid code issue

    I have redemed 3 different codes now on my xbox 360 , everytime i hit accept the code, it says my balance that i had before 57 cents i should have 29 dollars. So i checked my account balance on my xbox it said 57 cents, then i checked my Microsoft account
    balance and it said 29 dollars. Then i went on the market place and bougt stuff that was 50 cents and it took money off of my account now im down to about 27 dollars but on my xbox it still says 57 cents. please someone help.
     
    TheDrunkenGamer, Aug 7, 2018
    #2
  3. Snodacious
    Snodacious Guest
    xbox live rewards credits

    I also have this issue. I spent 500 x2 on the 10,000 credits and 250 x1 on the 5,000 credits. In my rewards it says redeemed, but the balance does not show up on my pending credits and the balance also hasn't hit my Xbox Live account. But my gem balance
    shows that I purchased those packs. So in all I am missing 25,000 credits.
     
    Snodacious, Aug 7, 2018
    #3
  4. Smwutches
    Smwutches Guest

    says I have hit max balance on account

    Smwutches, Aug 7, 2018
    #4
  5. Smwutches Win User

    says I have hit max balance on account

    You'll want to contact support and speak to billing. http://support.xbox.com/contact-us
  6. ngocphi Win User

    Tried to redeem xbox gift card but says "This Microsoft account balance has hit its max."

    No no thats not what you think it is

    It's your max transactions limit

    You have to wait a couple days

    You will have to ask support how much the weekly limit is
  7. JosefLBohorquez Win User

    Tried to redeem xbox gift card but says "This Microsoft account balance has hit its max."

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this James3432

    Depending on where you live you are going to have a limit for your balance, according to Microsoft "At any given time, the maximum amount of money you can store in a Microsoft account is USD1,000*.

    If you have additional Microsoft accounts registered in your name, or accounts that we have determined you created, the combined limit for all of your Microsoft accounts is USD5,000*"

    https://support.microsoft.com/account-billing/l...

    Right now the best option is try waiting a couple days more just to give time to the system.

    Please note that here in the forums no one can access / view / modify your account details due to privacy and security policies
  8. Snodacious Win User

    xbox live rewards credits

    I also have this issue. I spent 500 x2 on the 10,000 credits and 250 x1 on the 5,000 credits. In my rewards it says redeemed, but the balance does not show up on my pending credits and the balance also hasn't hit my Xbox Live account. But my gem balance
    shows that I purchased those packs. So in all I am missing 25,000 credits.
  9. UneasyJmitchell Win User

    hardcore or no-life ?

    The YT "stars" hit max prestige in 5 days played. Did this guy hit max?
Thema:

says I have hit max balance on account

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