Says I am not eligible for Rewards

Discus and support Says I am not eligible for Rewards in XBoX Rewards & Social to solve the problem; Hi there, I have been looking into joining the xbox live rewards program this last week or so and it has not let me join because I am apparently "not... Discussion in 'XBoX Rewards & Social' started by F1yLikeAPengu1n, Dec 6, 2016.

  1. F1yLikeAPengu1n
    F1yLikeAPengu1n Guest

    Says I am not eligible for Rewards


    Hi there,

    I have been looking into joining the xbox live rewards program this last week or so and it has not let me join because I am apparently "not eligible". I was wondering if you could look into my account and see why I have not been able to and help me find
    out how I may join the rewards program. My gamertag is and the email on the account is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    Every time that I have tried signing up for the rewards program, I have gotten the "We're sorry" page indicating I can't sign up.

    The only reason I thought it wouldn't work is because I used a promotional $1 xbox live gold subscription, however, I then went on last week and purchased a full priced 1-year subscription to xbox live gold and thought that I would then become eligible from
    there.

    I would appreciate the help in order to allow me to participate in the xbox live rewards program. I hope to hear from you soon.

    Best,

    Jacob

    :)
     
    F1yLikeAPengu1n, Dec 6, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Qualifying Content on my Account

    Hello iTimeTravelWell,

    As Smwutches says, game consumables and pre-orders are not eligible for MyVIP. Also, we only Reward purchases made in the regional currency of your Rewards Account region (CAD). Purchases made in a different regional currency are not eligible for Rewards.
     
    XBLRewards8, Dec 6, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    No rewards for all my purchases

    Hello CharlesSchwabb,

    Only Xbox Live Rewards members are eligible for Rewards. Since you are not a Xbox Live Rewards member, you are not eligible for any Rewards.
     
    XBLRewards8, Dec 6, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Says I am not eligible for Rewards

    Hello F1yLikeAPengu1n,

    We will escalate this issue to our web team and investigate why the site is locking you out. Apologies for the inconvenience. Your subscription status should not affect your sign-up. We'll update you once they get back to us with their findings.
     
    XBLRewards8, Dec 7, 2016
    #4
  5. XBLRewards8 Win User

    Says I am not eligible for Rewards

    Hello F1yLikeAPengu1n,

    We will escalate this issue to our web team and investigate why the site is locking you out. Apologies for the inconvenience. Your subscription status should not affect your sign-up. We'll update you once they get back to us with their findings.
  6. Mister Beep Win User

    Gamerscore Mega Deal saying I am not eligible

    Hey there, Razed2theGround!

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! :D

    For anyone else running into this issue who may run into this post, please post over in our Canada Gamerscore Thread for further assistance. Thanks!

    ,
  7. XBLRewards8 Win User

    Qualifying Content on my Account

    Hello iTimeTravelWell,

    As Smwutches says, game consumables and pre-orders are not eligible for MyVIP. Also, we only Reward purchases made in the regional currency of your Rewards Account region (CAD). Purchases made in a different regional currency are not eligible for Rewards.
  8. Smwutches Win User

    Am I eligible for a refund?

    If you mean the currency expired and you didn't use it, you could try contacting support and speak to billing to see if there is anything they can do, but generally once funds have expired there is no way to get them back. Http://support.xbox.com/contact-us
  9. Coolboyfett Win User

    I have a code for PC gamepass from microsoft rewards. Is there any way I can redeem it without putting in my bank details?

    Because I got it from microsoft rewards, do you know if I am eligible for a refund from them?
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Says I am not eligible for Rewards

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