Saw your PIN question comment

TibialPepper52 · Feb 24, 2020

Yo I saw ur comment and the same thing happened to me. It asks for a pin i never set up, and also keeps on asking me to put in a PIN for the microsoft account that isnt mine that is on my laptop. Did u ever figure out how to change the PIN? Ive been trying
for hours to log into my microsoft account on the Xbox app on windows which requires the PIN and it all comes down PIN, it j keeps on requiring a PIN to change my PIN. Lmk if u figured it out, would be much appreciated for your help, thanks.

:)

AustinC07

Hello

If you are unable to login to your Microsoft Account You can reset your Microsoft account password by following these steps.

Sign into your Microsoft account dashboard dashboard using your email address, phone number, or Skype ID and your existing password.
Select Security from the navigation across the top of the Account home page.
On the Security basics page, select Change my password.
If you have security info on your account, you'll see the Verify your identity form with a partial view of the phone number or email address you chose for account verification. Select the one where you want to receive your code and enter the requested
verification information. When you're done, select Send code.
Enter the code you received and select Verify.
On the Change your password page, enter your existing password and then add your new password. When you're finished, select Save.
If you are still having these issues consider contacting Microsoft Support: https://support.microsoft.com/en-us/hub/4294457/microsoft-account-help

- Austin

SwordofWhedon

My first suspicion would be that your account may have been compromised

No one here has access to your account, so we cant check

please look here

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

Greg Carmack - Windo

Hi Shyam. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

Does it use a PIN with your brother's laptop? What happens with the PIN and your laptop by comparison?

See this article on problems with Xbox Controllers asking for Bluetooth PIN in Windows 10:

https://www.thewindowsclub.com/wireless-xbox-on...

Also this thread answered by Xbox Ambassadors (who are the MVP's of Xbox) who can still be questioned there:

https://answers.microsoft.com/en-us/xbox/forum/...

Also here:

https://www.reddit.com/r/windows/comments/8ic9j...

https://www.reddit.com/r/xboxone/comments/96w7z...

Hopefully one of those will do it. If not and you have other problems with your BT adapter let me know so we can also go over that.

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
research any product advertised on the sites before you decide to download and install it.

Mossy Cottage

Oh yeah.. What did happen to that? I didn't see anything wrong with the question to be Honest. It was perfectly answerable.. Certainly seen a lot worse thats been left up. That said.. I'm sure I saw someone say something about a racist comment mid thread
but I never actually saw the comment they were talking about unless it was removed, so maybe it was to do with that?

Lofty Who

@ Cloud,

No need to comment, the wife saw the comment lol

Saw your PIN question comment