Samsung HG40EA790MS: Xbox Calibration with Samsung TV

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions. Thank you and happy gaming!

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your Samsung TV. I recommend you communicate with the manufacturer of the TV itself to get more information about their device. You can also
take a look at this helpful support article: Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

Let us know how it goes with a reply.

Hello There,

Thanks for coming to the forums with your question. Unfortunately, there is no exact picture settings for any TV. If they did this there would have to be many posted and would take up a lot of time. What are you having issues with?

Thanks,

Brad

You must ask this question to Samsung because is a TV related issue not an Xbox fault.

Check if your TV firmware is updated, maybe Samsung itself fix this lack of features.

Hey Paul!

Not a resolution problem but a VRR/FreeSync issue. The XboxOneX detects my TV and enables Automatic Game mode and VRR/FreeSync. But I'm seeing these rolling bars. I can turn off VRR/FreeSync on both 1440p@120Hz and 4K@60Hz and the problem is gone.

So it's a VRR/FreeSync issue. I'm seeing on YouTube others demonstrating this new TV with these gaming features with XboxOneX and all of them have rolling bars. Some say they cant see it and that it can only bee seen when watching a recording because of
the refresh rate. But I can clearly see it.

So either I have some super eyes. Or there's something wrong somewhere or others claiming they cant see it haven't noticed it yet. An example of that is clouding on LCD TV's. People I know dont know what that is until I explain it and show it on their TV's.
Then they see it all the time suddenly....