Samsung HG40EA790MS: Samsung remote and xbox

Jaashua · Dec 5, 2019

Samsung (Televisions) HG40EA790MS: Samsung remote and xbox
I recently purchased a un506900 and I already owned a q65fn. My qled has a universal smart remote and I can control my xbox with it and it gives in a little xbox one app on the home screen. Is this
a feature only available to my higher end tv? My 6900 remote will control my ps4 but not my xbox. The qled would control both. I understand there was a big price difference in these TVs but itd be cool if I could use it on my xbox as well.

:)

napalm 31337

You must ask this question to Samsung because is a TV related issue not an Xbox fault.

Check if your TV firmware is updated, maybe Samsung itself fix this lack of features.

coco meat train

Glad to hear it and you’re welcome.

OK Fowl

Recommend looking into the steps here: http://xbx.lv/22upd4R / http://xbx.lv/1fnZOnF to get it serviced.

XBF George L

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your Samsung TV. I recommend you communicate with the manufacturer of the TV itself to get more information about their device. You can also
take a look at this helpful support article: Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

Let us know how it goes with a reply.

THANOS OPRESSOR

This is a case of some testing, see the cables, image settings of both the TV and the console.

Samsung HG40EA790MS: Samsung remote and xbox