Samsung HG40EA790MS: My screen flickers, greens and then blacks out.

LiFeWiT LOUIE · Dec 23, 2018

Samsung (Televisions) HG40EA790MS: My screen flickers, greens and then blacks out.
Hey there Louie!

Sorry to hear that you're dealing with this issue trying to bring up your console.

I split your post into it's own thread as the original one was old and I want to make sure that your situation gets the appropriate attention.

Now, if it turns off like that again and again, I would suggest checking out the steps that we have here on our

Troubleshooting a blank TV screen or monitor while your Xbox One is on.

When you get a chance, try the steps outlined there and let us know how that helped with the issue.

Thanks!

:)

XBF Steven R

Hey there Louie!

Sorry to hear that you're dealing with this issue trying to bring up your console.

I split your post into it's own thread as the original one was old and I want to make sure that your situation gets the appropriate attention.

Now, if it turns off like that again and again, I would suggest checking out the steps that we have here on our

Troubleshooting a blank TV screen or monitor while your Xbox One is on.

When you get a chance, try the steps outlined there and let us know how that helped with the issue.

Thanks!

Whitey Black

if you do this the console be clear to factory and need to install all

chose one of the two options

Reset Console

How to reset your console to factory defaults on Xbox One https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

How to reset your Xbox One console to factory defaults using a USB flash drive https://support.xbox.com/en-US/xbox-one/console/reset-factory-defaults-using-usb-flash-drive

Saeleth

It could be that specific HDMI port, do you have another on thr TV that you could try?

Juan RODRIGUEZ B.

what is your Problem?

Flickering Screen on Xbox

Flickering Screen on Xbox with HDR

Screen goes Black on HDR with Xbox ?

You talk about going black but have flickering on Topic.

There was an official Problem with HDR Flickering on that TVs and Xbox but that should be fixed a time ago

The screen flickers when HDR or HDMI ULTRA HD Deep Colour is on in the TV, after a while of flickering it goes black, then the TV loses the signal from the Xbox. That's
my problem.

If I deactivate HDMI ULTRA HD Deep Colour, then there's no more flickering and no more black screen.

Well it isn't fixed yet, I'm 100% sure I am on the latest firmware on both the LG C9 and the Xbox One X.

CyTeK1978

what is your Problem?

Flickering Screen on Xbox

Flickering Screen on Xbox with HDR

Screen goes Black on HDR with Xbox ?

You talk about going black but have flickering on Topic.

There was an official Problem with HDR Flickering on that TVs and Xbox but that should be fixed a time ago

Samsung HG40EA790MS: My screen flickers, greens and then blacks out.