Samsung HG40EA790MS: HDR ready? Yes HDR10 ready? No

Discus and support Samsung HG40EA790MS: HDR ready? Yes HDR10 ready? No in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: HDR ready? Yes HDR10 ready? No November 7th was meant to be a good day for me. I even booked a day off work. Planned... Discussion in 'XBoX TV Hardware' started by dknlondon, Nov 8, 2017.

  1. dknlondon
    dknlondon Guest

    Samsung HG40EA790MS: HDR ready? Yes HDR10 ready? No


    Samsung (Televisions) HG40EA790MS: HDR ready? Yes HDR10 ready? No
    November 7th was meant to be a good day for me. I even booked a day off work. Planned in advance and a few months ago purchased a Samsung series 6 4K HDR ready tv so that I would also be ready. Imagine how disappointed I was when the an HDR is active popped
    up whilst loading to see everything go so so dark. I’ve tinkered for the last two days and still really unhappy. So much so that I will be returning my Xbox one x and sticking with the one. The problem lies with Xbox supporting HDR10 and mine as long as many
    others I’m sure, will have the same issue. I thought ok keep it on Dynamic but games like FIFA and Assasins creed will change your screen image even if it still shows dynamic on your tv. Everything’s goes darker, misty and it’s horrible to feel that even with
    your current HDR tv you are still unable to play a game how it’s not intended to be played. Forza 7 seems to not struggle with this and maintain some bright and vibrant colour so regardless of and picture mode. Please please help me. I want to keep it but
    just can’t justify that spend for a darker image than my Xbox one. Any idvice would be most welcome.

    :)
     
    dknlondon, Nov 8, 2017
    #1
  2. BladeHunter28
    BladeHunter28 Guest
    Samsung HG40EA790MS: Xbox X and Samsung UN55HU8550 55 Inch 4K UHD says my tv doesnt support HDR10 for Gaming?

    Samsung (Televisions) HG40EA790MS: Xbox X and Samsung UN55HU8550 55 Inch 4K UHD says my tv doesnt support HDR10 for Gaming?
    Did you solve it? Have the same issue with a UN55HU8700
     
    BladeHunter28, Nov 8, 2017
    #2
  3. TanGattuso
    TanGattuso Guest
    Samsung HG40EA790MS: Xbox one X compatibility with TV's

    Samsung (Televisions) HG40EA790MS: Xbox one X compatibility with TV's
    I have the Samsung 58" version of this TV, & while it doesn't specify HDR10 on the packaging & information, my XBOX ONE X recognized it as HDR10 compatible. The console itself gives different terms that manufacturers use to indicate that their TVs employ
    HDR10. Hope this is useful!
     
    TanGattuso, Nov 8, 2017
    #3
  4. GFx1 Win User

    Xbox One S - Which HDR TV's?

    support.xbox.com/.../troubleshooting-4K-and-HDR-on-xbox-one-s

    ->

    "Names for HDR10 HDR Premium, High Dynamic Range, HDR, UHD Color, Ultra HD Premium, Ultra HD deep color "

    UHD Color is the Samsung equivalent of HDR10 and supported by the 40" Samsung TV model in the other thread. Look it up in the manual. The other guy mentioned also that he eventually got an LG, so there's another HDR supported 40" panel for your needs.
  5. Old Lofty-F6C15296-5 Win User

    Best 4K TV

    @iBakez

    Unless you've 100% researched the TV you want double check that the Samsung you are getting.

    My mate last week got a Samsung 4K HDR 55 from Currys. Sales guy assured him that it supported HDR10. Got it home, set up his Xbox Slim, picked up 4K but no HDR10. He phoned Samsung directly and was told the that model didn't support HDR10 even after updates.

    Luckily Currys replaced it with a TV that supported HDR10 but was a lot of hassle packing the old TV up, waiting for the new one etc

    I'd probably do it myself but I bet there's people looking to invest in a 4K after buying a Slim, rush out, see "4K & HDR on the sticker" and think all will be ok.
  6. TWISTED BULLET Win User

    Hdr washed out colors and dimmer during hdr content

    I have the same issue, I have a Vizio P75C1 and the picture is dull and lifeless when hdr is on and hdr content is being played. Is this a hardware issue or just a firmware update is needed from the xbox one?

    Does anyone have an xbox one s and a samsung UHD player? with hdr turn on with both? is the xbox one s the only one with hdr10 dullness issues?

    Ive tried every setting there is and nothing improves the dull color when hdr10 is active. With hdr10 off the picture looks incredible.
  7. XBF George L Win User

    Samsung HG40EA790MS: HDR problem with Samsung TV !

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your Samsung TV. I recommend you communicate with the manufacturer of the TV itself to get more information about their device. You can also
    take a look at this helpful support article: Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

    Let us know how it goes with a reply.
  8. Old Lofty-F6C15296-5 Win User

    Is there a bug with the xbox one s detecting hdr10 ?

    Also folks as I've posted before

    Because a TV is HDR, it doesn't automatically mean it's HDR10. Best to phone your TVs support folks and double check.

    If they confirm its HDR10 compatible then it's just a case of making sure the right settings on both console and TV are enabled.

    Also check if your TV needs updating. I know certain Samsung models from 2015/16 were not HDR10 but with an update there were

    Unfortunately if your TV isn't HDR10 ( could still be HDR ) then it won't be able to use all Xbox One Slim features, HDR10 gaming etc

    Good luck
Thema:

Samsung HG40EA790MS: HDR ready? Yes HDR10 ready? No

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